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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,455 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,455 Reviews of Volkswagen of Downtown Chicago - Service Center
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June 25, 2020
They looks like they listen but is not they do oil change and then dont reset any... nad is the reason why I'm taking the vehicle to service .. they changed oil ? change and then dont reset any... nad is the reason why I'm taking the vehicle to service .. they changed oil ? More
by velazjoseph
Verified CustomerEmployees Worked With
Adam Khamsot
June 24, 2020
Well done efficient Service. Having owned a few cars in my life time, I know what good service is all about. The attitudes and willingness to be of service at this dealership Having owned a few cars in my life time, I know what good service is all about. The attitudes and willingness to be of service at this dealership service department, so far as far as I am concerned, are exceptional. More
by leonpotts
June 24, 2020
5k mile service the service took a little longer than expected. i am done with my review, i do not have any more words to write in it. the service took a little longer than expected. i am done with my review, i do not have any more words to write in it. More
by NFMP67
Employees Worked With
June 19, 2020
Continued Satisfaction I've come to DTVW several times now (purchase, service, recall, etc.) and every time they've been wonderful to do business with. I've had the pleasure I've come to DTVW several times now (purchase, service, recall, etc.) and every time they've been wonderful to do business with. I've had the pleasure of working with Miguel several times and he's super accommodating, relaxed, and knowledgeable. Would recommend for sure. More
by Thomasthejung
Employees Worked With
Miguel Meza
June 18, 2020
Everyone was so kind and helpful! Lillian was especially great in assisting me for my visit that day. Appreciate the overall wonderful service I received! great in assisting me for my visit that day. Appreciate the overall wonderful service I received! More
by ASHLEYMCAIRO28
Employees Worked With
Lillian Juarez
June 18, 2020
Not able to contact him. Leave him message and let his colleagues to call me back for times, never call back. Will not come to this dealer again. colleagues to call me back for times, never call back. Will not come to this dealer again. More
by Business19
Employees Worked With
Miguel Meza
June 17, 2020
Great service! Although I'm not thrilled with Sales, the Service Center has treated me very well! I was sold a car that has had more problems than I expected it to h Although I'm not thrilled with Sales, the Service Center has treated me very well! I was sold a car that has had more problems than I expected it to have, at this point, but the Service Dept. has been there to help me in the most easy way possible. More
by krtheking
Employees Worked With
Bill Dolan, Adam Khamsot, Mark Newton
June 17, 2020
5 stars! I always dread taking my car in and this was my first time at VW. Everyone was very nice and helpful and they were able to provide me with a Lyft to m I always dread taking my car in and this was my first time at VW. Everyone was very nice and helpful and they were able to provide me with a Lyft to my office. Great service! More
by katie.r.hayes
Employees Worked With
Migual in service was super helpful and nice!
June 17, 2020
Quick, professional, perfection Luis is amazing. He's so professional and nice to work with. Clearly walks through what is going to be done at drop off, and exactly what was done, fo Luis is amazing. He's so professional and nice to work with. Clearly walks through what is going to be done at drop off, and exactly what was done, found, etc. at pick-up. More
by MELISSA C.
Employees Worked With
