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Volkswagen of Downtown Chicago - Service Center
Chicago, IL
1,455 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,455 Reviews of Volkswagen of Downtown Chicago - Service Center
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September 11, 2020
I had some initial problems with the Lane Assist sensors on my new Tiguan, but Nick Freeman, my Salesman, and Luis and Herberto in Service got me fixed right up! on my new Tiguan, but Nick Freeman, my Salesman, and Luis and Herberto in Service got me fixed right up! More
by JOHN H.
Verified Customer
September 09, 2020
Quick, considerate, and worked with y extended warranty to get things covered! Good follow up when my car was ready for pickup and easy checkout— to get things covered! Good follow up when my car was ready for pickup and easy checkout— More
by MERATSEA
Employees Worked With
Bill Dolan, Miguel Meza
September 09, 2020
I had a warantee item and needed to wait for the car and the service team did a great job getting me taken care of with no appt. the service team did a great job getting me taken care of with no appt. More
by michael.robert.kaplan
Employees Worked With
Other Employees :
Adam Khamsot, Miguel Meza
September 08, 2020
I already did this twice!Service was excellent,. I already did this twice! Service was excellent,. Herbert Delgado was knowledgeable, clear, and courteous. The work was done as requested and on ti I already did this twice! Service was excellent,. Herbert Delgado was knowledgeable, clear, and courteous. The work was done as requested and on time. Thanks. More
by BRODGERS
Employees Worked With
September 02, 2020
Luis is amazing! Came in with an attitude, walked out with a smile! Haggerty is closest to my home, but I’ll continue to come to Downtown VW because of their level of service. Please put the coffee machi with a smile! Haggerty is closest to my home, but I’ll continue to come to Downtown VW because of their level of service. Please put the coffee machine back!!! Thank you :-) More
by D. Bunch
Employees Worked With
August 29, 2020
Great service reasonable price and good turnaround time. Home pickup and delivery was also very much appreciated. Overall a very good experiencewith vw of downtown Chicago. Home pickup and delivery was also very much appreciated. Overall a very good experiencewith vw of downtown Chicago. More
by pablovmc
Employees Worked With
Other Employees :
Adam Khamsot, Miguel Meza
August 26, 2020
Lots of service updates and information about your car. The initial wait was about 10 minutes before an advisor started my paperwork. However, all advisers were on the phone. The initial wait was about 10 minutes before an advisor started my paperwork. However, all advisers were on the phone. More
by MMOSES0
Employees Worked With
Gerardo Negrete Jr.
August 25, 2020
Well, I really enjoyed the experience at vw downtown Chicago. The staff here are very friendly and professional. Definitely recommend this place. It's amazing Chicago. The staff here are very friendly and professional. Definitely recommend this place. It's amazing More
by DEVINSILENCE
Employees Worked With
Miguel Meza
August 25, 2020
The service was great. Every time we work with Volkswagen of Downtown we are very happy with the service. Everything was quick and easy. Thank you! of Downtown we are very happy with the service. Everything was quick and easy. Thank you! More
by AWESOMEJAYDE_01
Employees Worked With
August 24, 2020
Just outstanding!!! It is evident that the service team really cares about their customers and really knows their job.Hats off to the whole team including their service director Bill Dolan.Thank you. really cares about their customers and really knows their job.Hats off to the whole team including their service director Bill Dolan.Thank you. More
by MSZAFRANIEC61
Employees Worked With
Other Employees :
Bill Dolan and Gerardo Negrete, Adam Khamsot, Miguel Meza
