Back

Volkswagen of Downtown Chicago - Service Center

Chicago, IL

4.2
1,655 Reviews

1,655 Reviews of Volkswagen of Downtown Chicago - Service Center

Sort by
September 03, 2014

Trust them completely! Have been going to FJ since 2003 when I got my first beetle. I still have it and that's thanks in large part to the care it's received at FJ. The se More

by olga.lopez.148116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia
August 30, 2014

Fabulous support/ fabulous service Fletcher Jones was able to get me in quicker than I expected. They took care of all of the concerns that I had, and charged me for the minimal amount More

by Bob. G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Negrete
August 28, 2014

very helpful and courteous staff Jose did a great job of helping me. I really appreciated his help. I have went to other VW dealers, but none were as good nor as friendly as Fletcher More

by Aysam Mahmoud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
June 13, 2012

This is the worst dealership. I would strongly encourage anyone looking for a VW dealership to stay away. The sales people and service department are extremely dishonest. Service dept. damaged my car and More

by ktkrueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oscar A
July 09, 2007

Worst auto service experience ever. More

by ange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
...
166