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Volkswagen of Downtown Chicago - Service Center

Chicago, IL

4.2
1,679 Reviews

1,679 Reviews of Volkswagen of Downtown Chicago - Service Center

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August 23, 2016

Robert is awesome! Thank you so much. Helpful thorough and most of all thanked me for the business. Robert always treats me very well follows up and does an amazing job More

by Iowasurfgirl aka heather anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
August 19, 2016

Brought in Passat for 40,000 mile check-up. All work done and communication very well. Adam kept me well informed. I will definitely come back for service and potentially purchase new car. Al More

by Pjwv1234
Recommend Dealer
Yes
Employees Worked With
Adam Khamsot
August 19, 2016

The usual excellent service As always, Fletcher Jones has backed up their commitment to quality service with action, not just words. I am totally satisfied with how I'm treated a More

by Joshupork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heberto
August 16, 2016

Customer Service Sam was very helpful and aided me with what I needed. I would recommend to my friends that need car service to come here. Very Satisfied Customer!!! More

by Mama Panda
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Samir Bautista
August 12, 2016

Great Service Robert was great. Did an amazing job I communicating every detail in my car. I will definitely come back and work with him. Thank you so much! More

by Felipe.Carbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Negrete
August 01, 2016

Great service Great customer service at this dealership. Friendly service and they go above and beyond. I'm very satisfied with the service I received from Herber More

by lsquared17x@gmail.com
Recommend Dealer
Yes
Employees Worked With
Herberto Delgado
July 30, 2016

Efficient service and great use of technology The service department was efficient and completed the work on time as promised. I really appreciate how I can now pay for my service online before I More

by Otto Bahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam (service advisor)
July 13, 2016

Efficient and professional Work was completed in a timely, professional manner. Service rep kept me informed throughout the process. I am very satisfied. I am not satisfied More

by Eosowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Najdala
July 10, 2016

Excellent Service Car had an emergency light that came on while daughter was driving. Auto was towed in free of charge in the evening and is was resolved by 9:30am next More

by vwauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Negrete
July 08, 2016

Speed Plus Service The main reason why I continue to lease cars through Fletcher Jones is because of their amazing service group. For being a dealership in the city th More

by mike sturman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Servando lopez
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