Volkswagen of Downtown Chicago - Service Center

Great service - new service options that save time Great service with some amazing new options such as texting progress as well as phone calls to explain repairs. Also I could call ahead so my car was Great service with some amazing new options such as texting progress as well as phone calls to explain repairs. Also I could call ahead so my car was ready to drive out when I arrived. 10 service. It is meaningful and nice to have a service organization that is completely focused on the customer. Exemplary service. More

Always 100% Always such a great experience! The staff are great... Every single one of them every step of the way. Having my vehicle serviced is simple. Always such a great experience! The staff are great... Every single one of them every step of the way. Having my vehicle serviced is simple. More

VW repair I needed to have my VW R tire and rim repaired/replaced. The best aspect was the timely and informative updates, which were very helpful. I needed to have my VW R tire and rim repaired/replaced. The best aspect was the timely and informative updates, which were very helpful. More

Excellent experience as always!! I love coming to this VW dealership bcz the people here are amazing, service is amazing, waiting area is clean and their estimated time of waiting is I love coming to this VW dealership bcz the people here are amazing, service is amazing, waiting area is clean and their estimated time of waiting is very accurate. More

Great service I had an issue with my door making noise while opening. They fixed it quickly, included a car wash and were very nice & professional. Great dealership I had an issue with my door making noise while opening. They fixed it quickly, included a car wash and were very nice & professional. Great dealership! Im very happy with my Volkswagen Tiguan & and all the folks at Fletcher Jones Volkswagen dealership. Thank you! More

Flat tire Great service - quick ananlysis of needs, follow up by phone to explain issue, delivered car clean and with new tire in less than 2 hours Great service - quick ananlysis of needs, follow up by phone to explain issue, delivered car clean and with new tire in less than 2 hours More

Gained a new customer Servando was very helpful and was able to answer all my questions. Very informative and smooth transaction. Satisfied with my service and Visit. I wil Servando was very helpful and was able to answer all my questions. Very informative and smooth transaction. Satisfied with my service and Visit. I will be a returning customer. More

Jetta Service Very happy as always. Employees professional as always. Requested service completed, left for an extra day because we needed new tires. Updated on ser Very happy as always. Employees professional as always. Requested service completed, left for an extra day because we needed new tires. Updated on service and when completed. More

Satisfied, as always! Another seamless visit for service to Fletcher Jones Volkswagen. In and out quickly, great communication throughout the day as to the status of the s Another seamless visit for service to Fletcher Jones Volkswagen. In and out quickly, great communication throughout the day as to the status of the service and clean car when I picked it up. More

2012 tiguan servíce the best service in Chicago,complete work on the same day, quality service and recommended the staff is totally professional simply the best, thanks the best service in Chicago,complete work on the same day, quality service and recommended the staff is totally professional simply the best, thanks Heberto Delgado for all the help .. More