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Volkswagen of Downtown Chicago - Service Center

Chicago, IL

4.2
1,598 Reviews

1,598 Reviews of Volkswagen of Downtown Chicago - Service Center

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August 02, 2019

Inspection Quick and to the point will come here more often to get all my car requirements done here in the future and will look for another TDI if available More

by VIVAZAPATA75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
August 01, 2019

Excellent servic! 2017 Jetta started surging and then slowing down is 1st and 2nd gear and when I got home there was a smell similar to carbon monoxide. Brought the ca More

by whauslein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
July 29, 2019

great Great service, they explained everything clearly, car was done in a timely fashion, overall the way it should be every time you go to service your car More

by LUISMONTERO300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
July 29, 2019

Excellent service-worth the cost! Easy in/out Great work! Communicate well Help prioritize work needed Have monthly service specials Convenient location ‘Lyft’ Service provided More

by REBEIRO17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
July 29, 2019

Excellent Customer Service - as always As always the service in this center is superb - the guys are always helpful and nothing is too much trouble for them. I cannot praise this experienc More

by hewebster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Tinocco
July 25, 2019

Oil change and 20.000 miles inspection Second time when I took my car here and the experience was great. Luis Tinoco is my service advisor and he is great. The car was done in less time tha More

by CLAUDIUNEATA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Tinoco
July 24, 2019

Always Deliver More Than Asked Have been taking my vehicle to them since 2012 and all service staff has been exceptional. Bill the manager has been great! Had an issue with the car More

by farhanbshah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Dolan and Adam from service
July 24, 2019

Great overall visit Needed to have a vehicle recall fixed and for them to look into an issue with the distance of my remote starter. They corrected both and explained eve More

by jon_volks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luiz
July 24, 2019

Excellent experience Great reservation process. Efficient and friendly support from service advisor Miguel Meza. Both the scheduled service and necessary front wheel repa More

by BRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Meza
July 23, 2019

I dont want to recommend this center I don't recommend this service center. I visited for fixing my car in this service center and Adam, receptionist. I waited his call for 2 hours after More

by phokary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam
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