Volkswagen of Downtown Chicago - Service Center

Quick scheduling, excellent service process, fast service time, and outstanding work by the service team! Knowledgeable, inquisitive about my problem and excellent follow-up. Very Happy! time, and outstanding work by the service team! Knowledgeable, inquisitive about my problem and excellent follow-up. Very Happy! More

Berto is the best Back with my all-time favorite service tech Herberto Delgato. Three Touraegs great service on each one. Moving my service needs back to him. Thank Back with my all-time favorite service tech Herberto Delgato. Three Touraegs great service on each one. Moving my service needs back to him. Thank you Berto! More

Long time satistified customer I have had my VW serviced here since I purchased it in 2012 and have been very happy with the quality of the work as well as the professionalism, cour I have had my VW serviced here since I purchased it in 2012 and have been very happy with the quality of the work as well as the professionalism, courteousness and efficiency of the people. More

Service Fantastic,work with Luis Tinoco he is helpfull and great attention....! I recommend the the service... To different people....!and great work, on my Fantastic,work with Luis Tinoco he is helpfull and great attention....! I recommend the the service... To different people....!and great work, on my car...! More

Great service. Atrocious prices. My service was handled thoroughly and professionally. Heberto was great to work with and very responsive. Service was complete faster than expected. P My service was handled thoroughly and professionally. Heberto was great to work with and very responsive. Service was complete faster than expected. Prices are absolutely unaffordable, hence the 3-star review. They offered to change my burned out brake light for $50. No thanks. There are other great service providers in town who charge fair prices. I won't be back unless there's another need that can only be solved at the dealership (like this one was). More

Friendly, personable, and easy to deal with.The car was serviced in a timely manner. Everything was inspected, and a full report was given. Herberto was very easy to deal with! serviced in a timely manner. Everything was inspected, and a full report was given. Herberto was very easy to deal with! More

Bill was very professional and helpful since I emailed him. Vale (technician?) very knowledgeable and assertive. And everything went smoothly with Heberto. I will be back tomorrow him. Vale (technician?) very knowledgeable and assertive. And everything went smoothly with Heberto. I will be back tomorrow More

Great service I feel confident that the service is done timely and correctly. Never have to bring back for the same thing twice. Luis makes sure I get the best available discounts. timely and correctly. Never have to bring back for the same thing twice. Luis makes sure I get the best available discounts. More

Friendly, on time, informative. Convenient service schedule. Always take our VW bug here. Friendly. polite...kept me updated throughout day as to status of service. Clean service dro Convenient service schedule. Always take our VW bug here. Friendly. polite...kept me updated throughout day as to status of service. Clean service drop off area...attentive. More

They were very helpful honest and worked quickly to resolve the issue with my car. The service manager Bill was very helpful. A great job resolve the issue with my car. The service manager Bill was very helpful. A great job More