Volkswagen of Clarksville

Excellence In Customer Service First of all I have to tell you, I drove ~740 miles to purchase a car from Volkswagen of Clarksville Indiana. This dealership had the exact car I was First of all I have to tell you, I drove ~740 miles to purchase a car from Volkswagen of Clarksville Indiana. This dealership had the exact car I was looking for. When I arrived at the dealership, I was greeted by Brent Loveall, Sales Associate. He had the car (2019 VW Alltrack) waiting in the showroom. Brent had all of the paper work ready to go. It was a very efficient process. Once the paper work was completed, Brent, my Sales Associate, took me over to the car and reviewed all of the critical aspects and functionality of the VW. I believe that all the Sales staff at Volkswagen of Clarksville are very knowledgeable about Volkswagens, easy to talk to and perhaps most importantly, willing to meet or exceed your price expectations. Thank You Nick G. More

Now Volkswagen financial guy Josh has called me at my new job saying I want to cancel my extended warranty. I said no such thing. I want it free of charge like my wife and I were told. People please stay awa job saying I want to cancel my extended warranty. I said no such thing. I want it free of charge like my wife and I were told. People please stay away from that VW dealership. They are so unprofessional and harassing. Got to a different one. I LOVE MY JETTA S 😊 More

You have to watch out for Brent Loveall And Kino "scam artist" B. Both will live to your face and Scam Artist will make every excuse possible about not following KBB but it's on his website. artist" B. Both will live to your face and Scam Artist will make every excuse possible about not following KBB but it's on his website. More

The sales staff was easy to work with. I worked my purchase online and over the telephone. The vehicle was ready when I arrived at the dealership and finishing the purchase was simple due to the pape purchase online and over the telephone. The vehicle was ready when I arrived at the dealership and finishing the purchase was simple due to the paperwork being ready when I arrived. I had a good buying experience at this dealership. More

good service down to the last bolt i would personally like to thank your dealership for the great service i received from Crystal Marie Lewis, she was very excellent in every way i would personally like to thank your dealership for the great service i received from Crystal Marie Lewis, she was very excellent in every way More

Shopping for a new vehicle I stopped at the dealership to look at a new 2019 Tiguan. William Harlow was very helpful in answering all my questions and showing me all the options I stopped at the dealership to look at a new 2019 Tiguan. William Harlow was very helpful in answering all my questions and showing me all the options and accessories. Great vehicle. I will definitely buy from this store. More

Very good We were looking for a good used work truck and Volkswagen of Clarksville had it. We traveled 2 1/2 hours to Clarksville where we met with John, the s We were looking for a good used work truck and Volkswagen of Clarksville had it. We traveled 2 1/2 hours to Clarksville where we met with John, the salesman, and closed the deal. He was very courteous and helpful. Overall everyone we encountered was very helpful!! Fell in love with the Tiguan while I was there! May have to try one some day!! More

Great customer service, worked hard to get me the first deal My experience was great. My representative was Steven Biesel. He’s fantastic and helped me seal the deal. This is my first car and I’m happy with the My experience was great. My representative was Steven Biesel. He’s fantastic and helped me seal the deal. This is my first car and I’m happy with the purchase and the effort More

Getting my new Volkswagen serviced at the dealership is not. Very friendly people. Not too expensive. They get the car in and out quickly. They have a courtesy shuttle service. I am glad that I have a excellent Very friendly people. Not too expensive. They get the car in and out quickly. They have a courtesy shuttle service. I am glad that I have a excellent dealership nearby that will stand by and back up my Volkswagen. More

Dissapointed Saw a van online and drove 2 hours to see that the paint job on the entire exterior was damaged and more than normal wear and tear in the interior an Saw a van online and drove 2 hours to see that the paint job on the entire exterior was damaged and more than normal wear and tear in the interior and exterior. We were told to meet the sales person that we were in contact with and then when we got to the dealer they said he was out of town and passed us off to other salespeople. Requested the van be ready to go and the gas tank was empty and took forever to get anyone to even help us. More