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Volkswagen at Cool Springs

Franklin, TN

3.5
165 Reviews

620 Bakers Bridge Ave

Franklin, TN

37067

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Showing 165 reviews

April 25, 2018

A great place to buy a car! I called about a Jetta I saw on their website. I spoke with Arnoldo Torres and set a time to drive it. He had it sitting in front and ready for me to More

by Love my VW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arnaldo Torres, Eric Sisco
April 07, 2018

Outstanding experience I researched and conducted all communication with the dealer via email. They offered a great price without any hassle. When I showed up to complete th More

by Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Snead
March 23, 2018

Great Product, Great People We purchased our new Tiguan from Hallmark VW and were pleasantly surprised by how easy the buying process was and how knowledgeable the staff was. We More

by Amscot56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Rosten
March 20, 2018

Easy car buying experience Great easy going people, no pressure sales buying experience. Super nice and informative staff that goes out of their way to help customers even if i More

by Ezellae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy steed
March 12, 2018

Incredible! I had a wonderful experience at Hallmark VW. Matthew was so helpful and great that I ended up driving from Jackson,MS (13 hours round trip) just to ge More

by Jessieclaire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bradley and Charlie
March 05, 2018

Awesome buying experience! Recently purchased a new Tiguan from Tim and Grady at Hallmark. Wonderful experience from sales through the finance team. Would suggest the team t More

by HadenMcWhorter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grady Rosten, Tim Steed, Charlie in Finance
March 01, 2018

Would highly recommend! Recently purchased a 2018 Volkswagen Atlas. Everyone there was professional and patient with my questions before making a large purchase. Tim Steed wa More

by Jordanbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
February 27, 2018

New 2018 Tiguan purchase We went in to look at buying a preowned vehicle we saw on line. Once we got there the salesman, Matthew, informed us that we were able to get a brand More

by acowsatonme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
February 26, 2018

GREAT!!! Everyone was very friendly.Matthew Bradley is a very good salesman.I will definitely buy from Hallmark V.W again.Thank you for a good car buying exper More

by Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Bradley
February 24, 2018

Our experience at Hallmark VW was efficient and seamless. Sean Deberry was responsive to my questions when I wanted to purchase a vehicle, and he was honest during the negotiation process. After purchase, More

by Jean Bostic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Deberrt
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