Volkswagen at Cool Springs

Great Experience - Ask For Salesman Tim Steed! My family had a great experience with VW of Cool Springs. Salesman Tim Steed was a pleasure to work with. He was laid back and not pushy at all. He wa My family had a great experience with VW of Cool Springs. Salesman Tim Steed was a pleasure to work with. He was laid back and not pushy at all. He was very informative. Management treated us well. We bought a new 2017 Volkswagon Jetta. We had to replace our 2009 Jeta due to a wreck. We wanted another Jetta due to the fact that our 2009 was so good to us.We got an excellent deal and are very happy with our purchase. More

Customer service was fantastic. Manager and Finance Manager From the Manager to the Finance Manager Sona and sales person Sean DeBerry the service couldn't have been better. Fastest and easiest experience buyin From the Manager to the Finance Manager Sona and sales person Sean DeBerry the service couldn't have been better. Fastest and easiest experience buying a car I have ever had. I will definitely return. I honestly enjoyed it so much I was sad when it was finished. More

2018 VW Atlas 2nd Vehicle we have purchased from Hallmark VW of Cool Springs, team was great to work with both times. Thanks to Tim and Justin for all of their har 2nd Vehicle we have purchased from Hallmark VW of Cool Springs, team was great to work with both times. Thanks to Tim and Justin for all of their hard work, we told them the vehicle we were looking for - they found it and had it in the store within a week. Also, have had great dealings with the service department. More

Awesome experience We had an idea of what we wanted coming into the dealership. There was no pressure, no annoying sales pitch. The sales staff was top notch. This was We had an idea of what we wanted coming into the dealership. There was no pressure, no annoying sales pitch. The sales staff was top notch. This was our second time buying there and we will definitely be back! More

Outstanding customer service! Not pushy! Thank you so much to Justin, Tim, and the whole VW team! I love my new Tiguan and am so happy I made the purchase! It was wonderful working with this Thank you so much to Justin, Tim, and the whole VW team! I love my new Tiguan and am so happy I made the purchase! It was wonderful working with this dealer. I had a specific price point for my trade-in and my new car, and Hallmark was accommodating. They made me feel both at ease and well-informed. They answered all of my questions and I enjoyed multiple test drives. More

Second time to purchase from this dealership Repeat customer..No nonsense..quality product.. Good selection...knowledgeable friendly staff... Easy to reach fair sales agreement... Comfortable. Repeat customer..No nonsense..quality product.. Good selection...knowledgeable friendly staff... Easy to reach fair sales agreement... Comfortable..clean dealership.... Sales staff work as a team..helpful to each other... More

No drama. Easy transaction. Probably the best car buying experience I've ever had. There were no surprise fees and no high pressure sales tactics. Grady, Sona, and the rest of Probably the best car buying experience I've ever had. There were no surprise fees and no high pressure sales tactics. Grady, Sona, and the rest of the team were friendly, efficient, and never pushy. The dealership beat the prices of larger city dealers and gave me a fair price on my trade. More

It was a first class experience. Aaron Hendrickson, Arnaldo Torres, and the rest of the team were exceptional. I picked the right dealership, because they went out of their way to bri Aaron Hendrickson, Arnaldo Torres, and the rest of the team were exceptional. I picked the right dealership, because they went out of their way to bring the vehicle to my house. My family and I are happy to be in the 2018 Atlas. This location gets a two thumbs up. More

Awesome Experience!!! Helpful but laid back approach was sooo nice! We will be buying our next car from Sean DeBerry and Sona Gulati as well! Friendly and knowledgeable, Helpful but laid back approach was sooo nice! We will be buying our next car from Sean DeBerry and Sona Gulati as well! Friendly and knowledgeable, Sean took the time to go over everything about the Passat with us, explaining how to use each function, just amazing! Lori and i couldn't believe as we were driving home how easy Hallmark of Cool Springs made the whole experience. Thank You! More

Best Service Evah! I have very limited time so I can't hang out at a dealership all day. I found the car that I wanted online. I called and was connected with Grady. I have very limited time so I can't hang out at a dealership all day. I found the car that I wanted online. I called and was connected with Grady. I explained that I found the car that I wanted, didn't want any hassle, and let's get it worked out over the phone. It took roughly 25 minutes to get the deal done. My wife and I drove out the next day and test drove it. The paperwork was all done. I signed and was out quickly. A great experience! More