Volkswagen World of Newton

To begin, I have been with VW since 2000. I dealt with Bill Gaffney ( General Manager) and leased a new Tiguan in November from this dealer. The process of getting a new car felt rushed and unorganized. T Bill Gaffney ( General Manager) and leased a new Tiguan in November from this dealer. The process of getting a new car felt rushed and unorganized. The vehicle was not gassed upon delivery. I was promised a check back to reimburse the empty gas tank, but I am still waiting on that. I was told my lease term was 36 months, but once I received my first bill, the lease agreement was changed to 48 months (I have never leased a car longer than 36 months, why would I start now). I tried contacting the dealer 8 separate times regarding these issues and still have not gotten a response back. Should have stuck with Paul Miller VW. More

I came to Volkswagen of Newton just to car shop and ended up leaving with a car. James my salesman was very patient and answered every question I had (and I had a lot). up leaving with a car. James my salesman was very patient and answered every question I had (and I had a lot). More

Service was great! They were great! New dealership and super friendly. Beautiful new store on the hill. Nice to have a place to service my car back in Sussex County. They were great! New dealership and super friendly. Beautiful new store on the hill. Nice to have a place to service my car back in Sussex County. More