Volkswagen SouthTowne

Love you guys! Good job! Phone conversation with receptionist was perfect, no waiting to start the service, the shuttle was provided promptly, the car runs, wha Good job! Phone conversation with receptionist was perfect, no waiting to start the service, the shuttle was provided promptly, the car runs, what else do I want! More

Easy Peasy! I had a quick and painless experience getting recall work done on my new car. The employees were courteous and helpful. Loved the car wash! I had a quick and painless experience getting recall work done on my new car. The employees were courteous and helpful. Loved the car wash! More

Peace of mind I purchased a Wolfsburg edition Jetta from a used car dealer and wanted some peace of mind. The inspection offered at the dealer helped to give me th I purchased a Wolfsburg edition Jetta from a used car dealer and wanted some peace of mind. The inspection offered at the dealer helped to give me that, and I was gratified there was nothing wrong with the car outside of a weak battery (which I had replaced in the same visit). Thanks guys for helping me out and for answering my questions. More

Salesman/Sales Manager will say anything to get you to buy Like the title says, I recently filed bankruptcy and my car was falling apart so I went there and they told me that any credit union would be happy to Like the title says, I recently filed bankruptcy and my car was falling apart so I went there and they told me that any credit union would be happy to refinance my loan after 6 months of re-establishing my payments. I made every payment of time and went to refinance and every bank/credit union told me that the "least amount of time would be 1 year" Not only am I steamed about that but the car I bought had issues (leaky gaskets, etc) that they refused to take care of. I was also promised 3 free car details. Every time I took it in to get done all they did was wash the outside and never touched the inside even though I waited for 2 hours plus. It was on the third time I lost my temper (in front of other customers....sorry) they finally did the job right. DON'T TRUST THEM. I learned the hard way to do all my research before buying. More

salesman Charlie Noble I went in for a service that was done quickly and efficiently, and made it even more convenient with the shuttle that took me where I needed to go! I I went in for a service that was done quickly and efficiently, and made it even more convenient with the shuttle that took me where I needed to go! I wanted to let you know that Charlie Noble came and made sure everything was alright he is such a thoughtful, friendly, honest, really really honest salesman and I refer him every chance I get. Thank you Charlie Noble! More

recommended dealership Great service and great dealership ! Since I bought my 2014 vw jetta tdi, till now I'm totally satisfied with the car and the dealership. I will tot Great service and great dealership ! Since I bought my 2014 vw jetta tdi, till now I'm totally satisfied with the car and the dealership. I will totally recommend this dealership and friendly people who work for South Town VW ! Keep up the great service and thank you !!! More

Check engine light Malik was really great to work with, he kept je in the loop about what was being done and when my car was going to be ready. Super friendly and very p Malik was really great to work with, he kept je in the loop about what was being done and when my car was going to be ready. Super friendly and very polite thank you again More

Oil reading issue and allignment issue. VW Southtowne has always been customer satisfaction driven. The service department, led by Brandon in my case, went out of their way to solve my issu VW Southtowne has always been customer satisfaction driven. The service department, led by Brandon in my case, went out of their way to solve my issues. Kudos to the entire dealership for making my experience pleasant. V/R Ron Whitw More

10,000 mile service was a nice experience to have my car service, first time and to have been helped by very courteous and friendly staff...I was told a time that servic was a nice experience to have my car service, first time and to have been helped by very courteous and friendly staff...I was told a time that service would take and it was exact. It shows that your dealership regards and respects customer time and staff well trained to deliver excellent honest serve...In an age where customer service is lacking and secondary , it was refreshing. Janette Munoz/Anthony Mirabile More

Malik was wonderful! My check-engine light came on, on Monday January 12th, as I was driving home from work. Tuesday January 13th , I was able to bring my car in, and $12 My check-engine light came on, on Monday January 12th, as I was driving home from work. Tuesday January 13th , I was able to bring my car in, and $1226 later, my check-engine light is off, and my car is fixed. It was A LOT of money for me to spend, but since I need a car to drive to work and so forth, I had no choice but to spend that money to be safe, and have a working vehicle... Malik was kind enough to explain everything thoroughly, and helped me understand that spending that money was necessary, and will keep my car in good condition for a long period of time. I am glad, that even though I need to spend A LOT of money, that the service is prompt, friendly, and efficient. I however, will NEVER buy a Volkswagen again, and I highly discourage most everyone that I come into contact with, to NEVER buy a Volkswagen, as well. My 1993 Toyota Camry has never needed the extreme services and extreme costs that my 2001 VW New Beetle has needed over the years. It seems like every time I turn around my money pit of a 2001 VW New Beetle needs another thousand or MORE dollars put into it, to keep it running. So even though, I am satisfied with the service I've received, I am tired of having a car, that needs so much work, all of the time. I am not impressed by the Volkswagen brand at all... Malik has my sincere gratitude, for helping me with my "special car". More