Volkswagen SouthTowne

THE BEST EVER! Extremely courteous. People remember my name. For the initial appointment, they explained clearly what had to be done. It was rainy and I asked to Extremely courteous. People remember my name. For the initial appointment, they explained clearly what had to be done. It was rainy and I asked to not have the car washed and they honored my request. On the follow up appointment, several service members greeted me by name - made me feel great. It didn't take as long as I thought. I liked that they parked the car by the service door instead of parking it way down the yard. I still haven't figured out how to keep the seat from being moved, but that is my communication error. I always recommend the service department! Thanks SO MUCH! More

Great Service Brandon Farley and Scott Craig always make sure my needs are met. I came with more than one problem and I left with now problems. Brandon Farley and Scott Craig always make sure my needs are met. I came with more than one problem and I left with now problems. More

Fast, friendly, and efficient I received a recall notice for my Jetta and was able to schedule a convenient time for service. The staff were well-informed on the issue and proceed I received a recall notice for my Jetta and was able to schedule a convenient time for service. The staff were well-informed on the issue and proceeded to initiate the process to get the part replaced in s timely manner. More

Service Department I was taken care of quickly. The gentleman that worked with me made me aware of an adjustment that needed to be made to computer to help with a better I was taken care of quickly. The gentleman that worked with me made me aware of an adjustment that needed to be made to computer to help with a better shifting experience for the vehicle that I was not aware of. More

Check engine light Just needed to know why my check engine light had gone on. Turns out it was just a loose gas cap ... no charge ... thank you so much! Just needed to know why my check engine light had gone on. Turns out it was just a loose gas cap ... no charge ... thank you so much! More

30000 mi warranty service Service rep was very accomodatiing while I waited for my car. He was very through in describing what they had done to the vehicle and what would need Service rep was very accomodatiing while I waited for my car. He was very through in describing what they had done to the vehicle and what would need to be done on the next service appointment. More

Great service & quick The were able to get me in first thing in the morning & we're done w/in an hour. I love that they clean it up for me as well! The were able to get me in first thing in the morning & we're done w/in an hour. I love that they clean it up for me as well! More

Service Department is awesome The service department employees are fabulous and are very thorough .... Great customer service .... Will be back The service department employees are fabulous and are very thorough .... Great customer service .... Will be back More

Fanfreakintastic! Brandon and the service department at South Towne were Rockstars as usual! The waiting area was a great place for me to nap before I drove to Saint G Brandon and the service department at South Towne were Rockstars as usual! The waiting area was a great place for me to nap before I drove to Saint George ;) More

Great My car was serviced promptly as scheduled. I received periodic calls keeping me updated on the work being done. All the necessary parts for the repair My car was serviced promptly as scheduled. I received periodic calls keeping me updated on the work being done. All the necessary parts for the repairs were in stock so everything was completed at the same time. Staff were energetic and polite. More