Volkswagen SouthTowne

80,000 Mile Service I took my car in for 80,000 mile service. I received 20% discount using a coupon from the dealer's website which made the price tolerable. I was als I took my car in for 80,000 mile service. I received 20% discount using a coupon from the dealer's website which made the price tolerable. I was also informed that I needed new tires, but was not pressured into buying new ones. Very friendly and low key service advisor. More

the SERVICE department is awesome!! While i have not have a good experience with the sales department, they are very pushy and will not treat me like an intelligent client, i LOVE Malik While i have not have a good experience with the sales department, they are very pushy and will not treat me like an intelligent client, i LOVE Malik and the service department - he has consistently delivered on his promises and done everything that i could ask of him. More

friendly and helpful as always Even though the prices are higher than I would pay at other places, the trust that I have in the dealership experience as well as the helpfulness and Even though the prices are higher than I would pay at other places, the trust that I have in the dealership experience as well as the helpfulness and friendliness of people like Dylan and Malik are mostly worth it :-) More

Great, as usual Had 100,000 mile service on my car. Everyone in the service area is always really helpful and easy to deal with. Great experience, as usual. Had 100,000 mile service on my car. Everyone in the service area is always really helpful and easy to deal with. Great experience, as usual. More

service and sales Strong's, I had to wait a week to get my recall in instead of the next day with you. Service dept. good, sales dept. not pleased to deal with on so Strong's, I had to wait a week to get my recall in instead of the next day with you. Service dept. good, sales dept. not pleased to deal with on some of the issues after my initial purchase. More

Very satisfied with salesman and the treatment of the staff The salesman Ben Campbell was the second time we have worked with him. He is very concerned in pleasing us as customers. The dealership wanted to make The salesman Ben Campbell was the second time we have worked with him. He is very concerned in pleasing us as customers. The dealership wanted to make sure we were very satisfied with our decision. Liked the way the staff explained items not understood for example the lease program vs purchase. More

20,000 mile oil change I went in to get my oil changed. They had me in and out pretty quick. The waiting room was nice and they even provided coffee, which was nice because I went in to get my oil changed. They had me in and out pretty quick. The waiting room was nice and they even provided coffee, which was nice because I had an early morning appointment. The guys in the service department were nice and informed me of the work they did on my Jetta. I will definitely lease again from South Towne. More

Overall good expeience Got on the schedule quickly. Got the work done quickly. Came through on promised delivery time frame. Dillon was very thorough and helpful. Gave gr Got on the schedule quickly. Got the work done quickly. Came through on promised delivery time frame. Dillon was very thorough and helpful. Gave great customer service. Answered questions I had on bill accurately. I've had a relationship with Southtowne VW since 2003 and was surprised to discover that Cliff was no longer there. We've (family) have bought either 4 or 6 cars there and have always been happy with the relationship. What happened? Sounds like I need to develop a new friendship...... More

execellent service I took my car for service and Malik offers to help, same day service plus they installed and accessories for my car, they wash my car nice and sparkli I took my car for service and Malik offers to help, same day service plus they installed and accessories for my car, they wash my car nice and sparkling. I will like to thanks Malik and the service department for the good environment at the moment of service. Thanks More

65000 miles service Fast service and easy to schedule. Car was washed at end of service. People are great and really care about the customer satisfaction. Highly recommen Fast service and easy to schedule. Car was washed at end of service. People are great and really care about the customer satisfaction. Highly recommended. More