Volkswagen SouthTowne

Great dealer above and beyond I was driving around the parking lot looking at car happen to see a 2016 jetta one of the shop guys was working on the lot ask if me if I would like t I was driving around the parking lot looking at car happen to see a 2016 jetta one of the shop guys was working on the lot ask if me if I would like to go get some one to show it to so he ran back to the building and got Braxton for us once he was with us right away he wanted to get my sick mother into the warm building Braxton was busy so hand us off to Eric he was just as great with us once I let him know I need to go,get battery for,my mother's pain pump he watch over her when I ran to the store to get them More

Purchase Mike at VW Southtowne is awesome. We love the new Tiguan we purchased. Pricing was fair and the customer service was excellent. From Mike in Sales, T Mike at VW Southtowne is awesome. We love the new Tiguan we purchased. Pricing was fair and the customer service was excellent. From Mike in Sales, Travis in Sales to finance. It was a smooth purchase. More

Above & beyond I was fortunate enough to have Shane as our sales agent—he’d previously sold a car to a family friend earlier in the year and she had rave reviews. I I was fortunate enough to have Shane as our sales agent—he’d previously sold a car to a family friend earlier in the year and she had rave reviews. I was pleasantly surprised when I found I’d drawn a lucky straw. He along with the men I worked with to reach a decision that worked for all of us, went to great lengths to make sure I got the VW I wanted at a price I could afford. Shane went over all the details of the car, the features, any limitations, and was honest and forthright. I asked him at the end what he’d tell his mom about the car if she were about to buy it. Shane gave an excellent and worthy answer. I am elated with my VW! More

Great buying experience Rex and Mujo were great to work with. They got me into a nice vehicle at a descent price. They took the time to find me the perfect fit. Rex and Mujo were great to work with. They got me into a nice vehicle at a descent price. They took the time to find me the perfect fit. More

No high pressure The sales representative John Tullis, who helped us, was very knowledgeable. There was no pressure to buy, John Tullis had vehicles ready for us to The sales representative John Tullis, who helped us, was very knowledgeable. There was no pressure to buy, John Tullis had vehicles ready for us to look at and he really helped our daughter and son in law find their car. We definitely recommend Volkswagen Southtowne. More

outstanding braxton, daniel, & axel made my experience more than i could have hoped for. every detail was handled respectfully, & professionally. it was wonderfu braxton, daniel, & axel made my experience more than i could have hoped for. every detail was handled respectfully, & professionally. it was wonderfully unexpected. thank you More

I had an amazing experience Ask for Cody Saunders when you go in! He is easy to work with and is an amazing salesman I had a great experience there! Ask for Cody Saunders when you go in! He is easy to work with and is an amazing salesman I had a great experience there! More

Overall positive experience Overall experience was fine, sales team was a little pushy for my taste, and not the most organized and on top of the experience. However, they get a Overall experience was fine, sales team was a little pushy for my taste, and not the most organized and on top of the experience. However, they get an A for friendliness, and they went above and beyond in the end to get me a great price and rate on my lease—AND they even delivered the car to my house as my wife was going into labor!! Thanks, guys. More

review for service Really good with helping with the kids and talking to use about all of our options both her and her were determined to get us in the new car Really good with helping with the kids and talking to use about all of our options both her and her were determined to get us in the new car More

Pressure. Learn from me! So we ended up at VW on my son's birthday. Just stopped to talk for a bit. Met with a sales person I had been chatting with online. We were going to s So we ended up at VW on my son's birthday. Just stopped to talk for a bit. Met with a sales person I had been chatting with online. We were going to sit and discuss our needs when an old friend walks in and is a salesman there also. He kind of takes over and sits us in front of a computer with car prices, while he went to bring a car over. The prices were similar to what I had seen on their web page and also the direct emails from sales people there. What the emails didn't say is that you have to qualify for many impossible things to get that price. We didn't find this out until we had driven two cars and sat down to look at the numbers. The car was 25% More expensive then anything we had been shown!! Wow! What a waste of time. Now it was time to go to birthday dinner. Pressure time... You can't leave, you need to put down money now. But I haven't even seen the cheaper car you say I can aford. It will be great, Everything you want. But we need to go, we will come back and finish this Monday. NOOOOO!! Now where I am stupid... If the car is as good as you say it is then I guess we'll start the process and you can bring me my car later tonight. Dumb!! I didn't drive the car. I didn't even see a list of the options only to find out it had very few. Including the ones I wanted most. My bad! We even found the next day a giant puddle of oil in my garage from the new car. At least they let me trade that back in for another one. Last sad part. They messed up the paper work three times. Had to keep signing. Then I get my first notification from the credit union and low and behold the payment is more then the paper work said it should be. But the sales people are no longer interested in me. I already bought the car. I will just refinance it next week. Don't give in to the pressure. Take your time. Come back another day after some research and thought. I still would have bought a car, just not the one I did. It's hard to say if I would recommend this dealer. Some of it is my fault for giving in to the pressure. But I guess the pressure shouldn't have been so high in the first place. More