Volkswagen SouthTowne

On Sunday, July 7, 2024, Joel Za from Volkswagen Southtowne contacted me via Facebook Messanger regarding a car I have listed for sale on Facebook Marketplace. He expressed interest on behalf of the Southtowne contacted me via Facebook Messanger regarding a car I have listed for sale on Facebook Marketplace. He expressed interest on behalf of the dealership, mentioning they were seeking new additions to their used car inventory. Despite my clear disinterest in working with a dealership, due to my asking price being above wholesale or trade-in value, Joel Za persisted in contacting me. In response, I firmly stated, "Unless you're offering my asking price, please do not message me." Rather than respecting my decision to decline further communication, Joel Za proceeded to engage in harassing behavior. Despite my repeated requests for him to stop messaging me, he continued with highly unprofessional conduct. He derogatorily referred to me as a "fruity xxx dude," mocked the car I was selling ("Says the dude driving a Honda Accord Hybrid"), and even made disparaging comments about my appearance based on my profile picture, remarking, "You're smaller than that Bronco, 5'7 xxx dude." While I acknowledge that my own responses may not have been entirely professional, nothing I said or did justified Joel Za's unwarranted and offensive verbal harassment. When someone clearly expresses a desire to end communication, it should be respected without question. I caution others to steer clear of Volkswagen Southtowne, as they employ individuals like Joel Za who exhibit a lack of self-control and a propensity to demean others for no justifiable reason. More

I had a great experience purchasing my brand-new Taos! I came into contact with several of the sales people and finance people at SouthTowne, and without exception everyone was friendly, helpful, and lot I came into contact with several of the sales people and finance people at SouthTowne, and without exception everyone was friendly, helpful, and lots of fun to deal with. Danny and Omer closed my deal, And we’re willing to work until 11 PM to get us out the door The same evening. They were very knowledgeable and helpful, and in assisting me with my decision, and made the whole experience, easy and pleasant. I can’t say enough good about SouthTowne, and look forward to having my vehicle service there and enjoying the great people at that dealership. More

Very easy to work with, the people are extremely nice and treat you with outstanding service. treat you with outstanding service. More

Jasna was a amazing saleswoman, she greeded us properly with an amazing smile and postive engergy. She also helped us get a good deal with a brand new gti. with an amazing smile and postive engergy. She also helped us get a good deal with a brand new gti. More

The sales people are always helpful and understanding. Great to work with love the dealership Great to work with love the dealership More

Jasna is an incredible person overall! She was so helpful and not pushy at all (which is a plus as a salesperson!) We loved our experience overall and couldn’t be happier to have worked wi She was so helpful and not pushy at all (which is a plus as a salesperson!) We loved our experience overall and couldn’t be happier to have worked with her and Zac (her manager!) Thank you both for your time! More

Excellent experience. Brandon was wonderful to work with. He was very knowledgeable and patient as were the rest of the people at Southtowne VW Brandon was wonderful to work with. He was very knowledgeable and patient as were the rest of the people at Southtowne VW More

Jasna was super nice and very friendly she helps us out with our new car.. with our new car.. More

Jasna is very, very nice person helpful caring happy and very knowledgeable about a lot of things thank you very knowledgeable about a lot of things thank you More

The team was very kind and welcoming. Our advisor Jasna was very caring and let us know we could contact her with any questions at all we have for the dealership. Our advisor Jasna was very caring and let us know we could contact her with any questions at all we have for the dealership. More