Volkswagen SouthTowne

Very helpful and took good care of me and my vehicle. Pleased with great customer service. Pleased with great customer service. More

David was very friendly and helpful while checking in my vehicle for service. Jamal was very nice and fun to talk to as he drove me home. vehicle for service. Jamal was very nice and fun to talk to as he drove me home. More

Be very careful when dealing with their service department. I was charged a "diagnostic" fee for a rain sensor issue. They sprayed some water on the windshield, claimed it worked as designed, bla department. I was charged a "diagnostic" fee for a rain sensor issue. They sprayed some water on the windshield, claimed it worked as designed, blamed me for getting my windshield replaced with non-OEM glass, and then charged me $200. They didn't fix anything. They didn't even recommend a new windsheild. Most places have the integrity to not charge you for something they can't fix. Very disappointing. This was the last time I'm trusting them with my car. Regardless of whether they could replace the windsheid or not, they could have told me I had aftermarket glass, which could be the issue, before charging me the $200. They clearly aren't interested in the customer experience. They'd rather just take your money. More

Aaron was absolutely amazing. I went not expecting to leave with a brand new car. He was so thoughtful and understanding of what I was wanting. Thank to him, I was able to leave w I went not expecting to leave with a brand new car. He was so thoughtful and understanding of what I was wanting. Thank to him, I was able to leave with a new car and happy as ever. Aaron is such an amazing individual, with a genuine passion. More

They were awesome and great help. I would recommend them to anyone wanting a new car I would recommend them to anyone wanting a new car More

Jasna is amazing and caring. Brayden and Mike have worked hard to make things work for me. Everyone is friendly and professional. Brayden and Mike have worked hard to make things work for me. Everyone is friendly and professional. More

Very good costumers service and good actitud like the people work there thanks for helping to by my new car people work there thanks for helping to by my new car More

Took my car in for oil change and tire rotation. .Darius was my service advisor, he was very polite and kept me informed with the video. He was patient when I also remembered I also needed to lice .Darius was my service advisor, he was very polite and kept me informed with the video. He was patient when I also remembered I also needed to license car. I’m very appreciative and would schedule with him again. Not a bad wait time either. Thanks! More

I have procured many new vehicles in my time. My salesman Otto and the rest of the staff I interacted with were all respectful, professional and pleasant. As good of a vehicle procurement as I’ve My salesman Otto and the rest of the staff I interacted with were all respectful, professional and pleasant. As good of a vehicle procurement as I’ve experienced! Good job to all! More

This dealership was great! We never felt pressured, we were very close to the agreed upon price. I’d definitely go back! We never felt pressured, we were very close to the agreed upon price. I’d definitely go back! More