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Volkswagen South Coast

Santa Ana, CA

4.8
415 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 415 reviews

May 25, 2022

Great experience, everyone was so friendly and helpful. My second car from VW South Coast, love them and would recommend to anyone looking for a car! More

by josie.sandoval
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wren
May 26, 2022 -

Volkswagen South Coast responded

Hi Josie.sandoval, We are delighted to learn about your helpful and friendly experience. Your endorsement is greatly appreciated and so is your return patronage. Thank you for choosing Volkswagen South Coast.

May 27, 2022 -

Volkswagen South Coast responded

Hi Josie.sandoval, We are delighted to learn about your helpful and friendly experience. Your endorsement is greatly appreciated and so is your return patronage. Thank you for choosing Volkswagen South Coast.

May 17, 2022

Jamie Perez was extremely helpful with finding the model, trim, and options we wanted. The car was pending delivery to the dealership, so he kept us in the loop with delivery status. It arrived, we met with More

by danandvan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez, Shawn Nayeri
May 18, 2022 -

Volkswagen South Coast responded

Sounds like you had a great experience at Volkswagen South Coast from start to finish, which makes us very happy! We are glad to learn you didn't feel pressure and you left with what you wanted. We are looking forward to taking care of any of your auto needs in the future.

April 30, 2022

Special VIP attention, hsve been their customer for more thsn 12 years an will continue to be my first choice fir our next car More

by jacobo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olias Linch
Apr 30, 2022 -

jacobo responded

Special VIP attention, have been their customer for more than 12 years an will continue to be my first choice for our next car

April 27, 2022

Helpful, friendly staff. Works with the customers and provides assistance throughout the process. Would recommend More

by samirpatel01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie perez
Apr 28, 2022 -

Volkswagen South Coast responded

It is great to see our team here at Volkswagen South Coast has earned your recommendation.

April 27, 2022

Amazing staff and fantastic experience! I appreciate the due diligence of the team and attentive to detail. They were quick and informative and I trusted the team throughout my experience. More

by Ak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez and Kevin Perez
Apr 28, 2022 -

Volkswagen South Coast responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Volkswagen South Coast for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 24, 2022

Great experience Great customer service Olias was a great help made it easy and very convenient More

by eddygmendez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olías Lynch
Apr 25, 2022 -

Volkswagen South Coast responded

Thank you for taking the time to leave this positive review. We hope to see you again in the future.

April 14, 2022

Very professional and efficient. Did everything they said they would in a timely matter. Great experience More

by Haljung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ania ?
Apr 15, 2022 -

Volkswagen South Coast responded

Haljung, thank you for your positive feedback! Our Service Department at Volkswagen South Coast always aims to provide an efficient and professional experience when you come in for a visit. Reach out to us for any future auto needs!

April 07, 2022

Great service and an easy process beginning to end. The staff was helpful and make it a great experience for our daughters first car. More

by Liz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Apr 08, 2022 -

Volkswagen South Coast responded

Liz, sounds like you had a quality experience from start to finish, which makes us very happy! I'm very glad to learn you didn't feel pressured at any point throughout the purchase process and that you ultimately left with exactly what you wanted. Volkswagen South Coast is looking forward to taking care of any of your family's auto needs in the future. Thank you again for your business, and happy driving!

March 29, 2022

Every step of my new vehicle purchase was smooth and easy. As a woman shopping for a new car, I was very impressed that at no time did I feel pressured or patronized. Jamie was an exceptional partner in More

by MT24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Perez, Peter Maldonado, Danielle Cloutier
Mar 29, 2022 -

Volkswagen South Coast responded

Hi, thank you for taking the time to write a positive review! We're glad to hear our Sales Team was able to help you find a great new ride and were able to make your overall experience at our dealership smooth and easy. If you ever need help with your new ride, feel free to give us a call at Volkswagen South Coast.

March 23, 2022

Avoid service. I used to service Routan and Touareg there and moved on to VW of Garden Grove, which under service manager Gene McCoy was top notch for years and now More

by Slav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Prefer not to say. Everyone needs a job today
Mar 24, 2022 -

Volkswagen South Coast responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Volkswagen South Coast and would like the opportunity to discuss your service experience and the feedback you have shared. Can you please send your contact information to me? I look forward to hearing from you. Shirish Patel General Manager Volkswagen South Coast shirish.patel@penskeautomotive.com

Mar 29, 2022 -

Slav responded

I did send a message...no response.

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