Volkswagen South Coast

Great customer service! clear and easy contract signing Man oh man... I'm sure they hate me here. My boyfriend and I were at this dealership for a loooooong time. We came in for a beautiful 2014 Jetta SE al Man oh man... I'm sure they hate me here. My boyfriend and I were at this dealership for a loooooong time. We came in for a beautiful 2014 Jetta SE already priced below market value and I was having a hard time paying over 12k... So I stood my ground and would not budge for 3 hours! But our salesmen, Holly and Geoff, came down to a price to my liking. I am very stubborn, and I really wanted to go to another dealership to check out the same car with an extra 10k miles for only $800 less... Now that I think about it, that was pretty silly of me. This car was a nice blue color compared to the cheaper, champagne colored car. Anyway... They put up with my tenacity and we got a new car at a really great price while working with really nice salesmen! Holly and Geoff have great customer service skills! We never felt like they were haggling. They know that they price their cars for well below market value. They already had a LoJack installed and worked with me to lower the price because we didn't want a LoJack in the first place. I know now that it's a smart investment if our car gets stolen. The signing of the contract in the end was the easiest and most simple contract signing I have ever done for a car. They simplify it and explain everything in detail. There were no hidden fees or costs that you get at other dealerships, just basic license fee, tiny doc fee, etc. However, there was extra stuff that you can add, such as an extended maintenance package. We didn't want to add any extras, but the finance officer, Todd, lowered the price by a few hundred bucks because he noticed our interest in it, and we just couldn't resist that great of a deal. It will save tons of money on maintenance in the long run. We will definitely come back to this dealer for our future purchases. Thanks for putting up with me guys! More

Amazing experience I came to South Coast Volkswagen looking for a particular Jetta. Holly helped my girlfriend and I with the process. He was very friendly and courteous I came to South Coast Volkswagen looking for a particular Jetta. Holly helped my girlfriend and I with the process. He was very friendly and courteous and was very willing to accommodate us with our expectations. Holly and Geoff showed us how much they appreciated our business and showed us how valuable the car was. Once we agreed on a price, it was a very smooth transaction. Todd helped us finish up the paperwork and got us a maintenance package at an awesome price. Overall it was an amazing car buying experience. I felt like everyone was really there to help us and really valued our business. Thank you to everyone there who helped us! More

Jim and Holly made buying a car an excellent experience The buying experience was painless and quick. Everything Jim and Holly said was true and they helped me to work through the purchase quickly and easil The buying experience was painless and quick. Everything Jim and Holly said was true and they helped me to work through the purchase quickly and easily. More

Excellent Service -- Angel and Holly I am very pleased with the service I received from Volkswagen South Coast. Angel and Holly were on top of the whole process. They were diligent in kee I am very pleased with the service I received from Volkswagen South Coast. Angel and Holly were on top of the whole process. They were diligent in keeping within a time frame that I had. Thank you Angel and Holly for all your help in expediting this transaction. And the CAR is b-e-a-u-tiful :) More

Excellent Service Couldn't have been a better experience and I don't particularly like buying cars. I am glad I came back to this dealership to buy my new car. The wh Couldn't have been a better experience and I don't particularly like buying cars. I am glad I came back to this dealership to buy my new car. The whole process was great and the staff was very helpful. I will come back again. More

Volkswagen South Coast the number one. Hola me llamo Reyna y quiero contarles mi experiencia en VW de Santa Ana me sorprendio tanta amabilidad empezando con la recepcionista que fue muy ate Hola me llamo Reyna y quiero contarles mi experiencia en VW de Santa Ana me sorprendio tanta amabilidad empezando con la recepcionista que fue muy atenta conmigo me consiguio ayuda en mi idioma. Cristal es una excelente vendedora que contesto todas mis preguntas con amabilidad, Israel es tambien una excelente persona muy amable y Cortes y muy inteligente con las matematicas x que me ayudo grandemente, tambien Marco me enseño muchas cosas de el funcionamiento de mi vehiculo excelentemente y gracias a Dios puedo tener mi Nuevo Jetta VW 2016 ???????????????????????????? More

Great Experience! We had a great experience at VW South Coast! Our lease was up and we were looking to lower our payments. We got our last car here and wanted to stay l We had a great experience at VW South Coast! Our lease was up and we were looking to lower our payments. We got our last car here and wanted to stay loyal. Marco Montero, our sales rep, was incredibly helpful and dedicated throughout the entire sales process. He went above and beyond to get us in our new 2016 Jetta TSI. Marco and Jim Neenan helped with lowering our payments, pricing the best package, trade in and we were in and out in no time. We absolutely love the car. The entire team was courteous, professional and all around awesome. We definitely plan on staying loyal to VW South Coast at the end of this lease! Thank you Marco and Jim! More

Amazing Purchasing my first car was quick and very easy! With hollys help I was able to get my dream car in a reasonable price range! I can't thank him enough Purchasing my first car was quick and very easy! With hollys help I was able to get my dream car in a reasonable price range! I can't thank him enough. More

Very Happy Customer Buying a car can be very stressful but Volkswagen South Coast made it a very easy and fast process. Holly and Jim both helped me with the experience Buying a car can be very stressful but Volkswagen South Coast made it a very easy and fast process. Holly and Jim both helped me with the experience and they both were friendly and knowledgeable and they got me a great deal. More

Very efficient and accomodating I went in to buy two cars for my daughters. New to the area I was not familiar with the dealership. I was referred by AAA and a great recommendation I went in to buy two cars for my daughters. New to the area I was not familiar with the dealership. I was referred by AAA and a great recommendation it was! The sales team was very responsive and completely helpful in carrying out the purchase. Olias and Holly were so great! I will be referring my friends. More