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Volkswagen South Coast
Santa Ana, CA
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This is the fifth car I've purchased at VW South Coast and I can't imagine going anywhere else. They worked with me patiently while I waited for the car I wanted to come in, and the process was seamless a and I can't imagine going anywhere else. They worked with me patiently while I waited for the car I wanted to come in, and the process was seamless as always when the time came. I know I'll be going back to them for my next VW when it's time for a new one! More
No pressure, and they listen to what you want to see and how you want to proceed. Max our sales rep was knowledgeable and helpful. I especially liked the sending of the cat we selected to the detailing sho how you want to proceed. Max our sales rep was knowledgeable and helpful. I especially liked the sending of the cat we selected to the detailing shop to be thoroughly cleaned before we drove it off. Outstanding service. It always takes a long time to process the paperwork, but they got us in and out between lunch and dinner! More
UPDATE: While the service at VW South Coast was outstanding, and I thought the deal was as well, a few days later the same exact car with the same features and terms, was listed at a lesser lease p outstanding, and I thought the deal was as well, a few days later the same exact car with the same features and terms, was listed at a lesser lease price! The management at the dealership blamed VW Credit and asked me to call VW Credit to see if they can adjust my payment. VW Credit blamed the dealer and stated, in writing that dealerships are INDEPENDENT and they controlled the pricing. While Olias and Adham made us feel very valuable during the process of leasing the car, it became apparent afterward that no one would step up to help. Therefore, after two days wasted between the dealership and VW Credit, my only option is to let the world know that regardless of a promised or advertised deal, get something in writing that should the pricing change within, say, seven days, that the new and/or better pricing would be offered to buyers. More