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Volkswagen South Coast

Santa Ana, CA

Overview
Reviews
4.8
415 Reviews
Call Dealership (844) 577-3953
View Awards

1450 Auto Mall Drive

Santa Ana, CA

92705

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By Type

Showing 415 reviews

September 16, 2020

Jesse and the cashier Nguyen did an excellent job. I was in and out in one hour for an oil change and car wash, good job. More

by Bluesterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Maldonado
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Sep 17, 2020 -

Volkswagen South Coast responded

Thank you for the positive review and rating! We are happy to know that you had a 5-star service experience with us and with the help of Jesse, Nguyen, and our team. We value your business and we look forward to any future visits.

September 16, 2020

Good people to know service was very good and very kind I enjoy my time in that dealership. Then I called and he could not answer the phone at the time he returned my call as soon as he could and I do apprec More

by fredkhounani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Call, I think that his name but I'm not sure he is not on your list
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September 08, 2020

Exemplary service, courteous staff, accurate quotes and my vehicle is always ready when promised. Lance Kaplan is a pro and has made my visits a calming experience. More

by Jim McC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Kaplan
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Sep 09, 2020 -

Volkswagen South Coast responded

Jim, thank you for taking the time to share your outstanding service experience with Lance! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

September 02, 2020

The entire process was extremely easy and professional. My sales rep Daniel was very knowledgeable and extremely personable. Shawn in finance was so ready to work with. Thank you for making the process str More

by VWLOVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Escareno, Shawn Nayeri
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Sep 02, 2020 -

Volkswagen South Coast responded

Thanks for the great review! We are so glad that you had a wonderful experience at our dealership with Daniel. Please let us know if we can be of any further assistance.

September 01, 2020

Very convienent to my residence. Jesse my advisor calls me to explain what my car needs and gave me a very good price to have the work done More

by Car Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Carron
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Sep 02, 2020 -

Volkswagen South Coast responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 17, 2020

1st time there. Very well done.Totally satisfied. Good communication. Easy way to pay on line.Nice to have a clean car. Even the inside. More

by Andersonnurse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance
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Aug 18, 2020 -

Volkswagen South Coast responded

Thank you for the positive review and rating! We are happy to know that you had a first good experience with us and we hope that you will visit us again soon!

August 14, 2020

I have available appointment same day, the service is quick and the waiting area is clean. This is my 1st time since I was driving nearby. More

by Kathyinput
Recommend Dealer
Yes
Employees Worked With
I forgot the name
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Aug 15, 2020 -

Volkswagen South Coast responded

Kathy, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2020

Great service and fast turn around! Bonus is that they cleaned my car inside and out too! They helped me out a lot with my car More

by Edward
Recommend Dealer
Yes
Employees Worked With
Jesse
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Aug 01, 2020 -

Volkswagen South Coast responded

Edward, we're happy to hear you had not only a timely experience, but one that exceeded your expectations as well. Thank you for your review, and we hope to see you again!

July 26, 2020

Jamie was a solid help throughout our purchasing experience. How would my wife and I rate Jamie, as a definite 100%. Jamie explained the entire purchasing process of our new VW Tigoun and was great More

by J.R. USMC
Recommend Dealer
Yes
Employees Worked With
Carl Vann, Sam Gilani
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Jul 27, 2020 -

Volkswagen South Coast responded

Hi J.R. & Laura Reynosa, Congratulations on your Volkswagen Tiguan! Jamie will definitely appreciate the recommendation. Thanks for sharing your positive experience. We wish you happy and safe travels down the road.

July 13, 2020

Great customer service! Fast and friendly service! My service advisor, Chris Hirt was very polite, friendly, and knowledgeable! Definitely made this my go to VW for service! More

by vpooh1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hirt
Report | Print
Jul 14, 2020 -

Volkswagen South Coast responded

Thank you for the positive review and rating! We are happy to know that you were provided with great customer service, especially from Chris who was polite, knowledgeable, and friendly. We look forward to any future visits!

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