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Volkswagen South Coast

Santa Ana, CA

4.8
415 Reviews

1450 Auto Mall Drive

Santa Ana, CA

92705

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Showing 415 reviews

June 30, 2021

It was a pleasure working with Olias,, a very knowledgeable guy. Our Tiguan was delivered to our home by Olias and he guided us through the mountain of paperwork and answered all the question p More

by sandersonchristine47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olias Lynch
Jul 01, 2021 -

Volkswagen South Coast responded

Hi Christine, our team aims to go above and beyond for all your Volkswagen needs here at Volkswagen South Coast. Thank you for taking the time to let us know you enjoyed your recent experience!

June 22, 2021

Great service from Jamie, Shawn, and Daniel. VW South Coast sales experience was wonderful, I will recommend this dealership to anyone looking for a new or pre-owned Volkswagen. More

by PGPosey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel E., Jamie P., Shawn N.
Jun 23, 2021 -

Volkswagen South Coast responded

Thank you for the 5-stars. Volkswagen South Coast appreciates your business. We are glad your experience with our team was wonderful. Safe travels.

June 16, 2021

Went for alignment. Finished earlier than forecast. Car was washed & alignment done well. This is part of the Penske Automotive Group. Roger Penske instills 100% quality in everything he owns. I’ve using t More

by tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel Garcia - Service Consultant
Jun 18, 2021 -

Volkswagen South Coast responded

Hi there, Thank you for your positive review. We are thrilled that you had above and beyond experiences with our team here at Volkswagen South Coast. We appreciate your recommendation and your kind words. We look forward to your next visit with us for any of your future automotive needs.

May 21, 2021

Great dealership to work with. Very professional and working with Uncle Jim Wren ; ) was a true pleasure and great experience! I highly recommend this dealership and their entire team. More

by keegan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wren
May 21, 2021 -

Volkswagen South Coast responded

Thank you for the positive review, Keegan! We are delighted to hear you enjoyed your time working with Jim! We will be sure to pass along your kind comments to him and the rest of our team here at Volkswagen South Coast. Come back and see us anytime!

May 20, 2021

Buying a car from South Coast Volkswagen was a great experience. Nice and helpful people who are very pleasant to work with! We will return to buy more cars, I never want to go to any other dealer! More

by Jim Delurgio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wren
May 21, 2021 -

Volkswagen South Coast responded

Glad to see that you had such a great buying experience! Our team was happy to help! Thank you for stopping at Volkswagen South Coast!

May 18, 2021

Johnny was very helpful and nice throughout the process. He followed up with any questions I had throughout the week and made the buying process quick and easy. More

by Jannapurcell77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Huang
May 18, 2021 -

Volkswagen South Coast responded

Thank you for sharing your kind words with us, Janna! We are so happy to see that Johnny's amazing service made your buying experience go so smoothly. If you have any other questions for Volkswagen South Coast, don't hesitate to let us know. Congratulations on your purchase!

May 18, 2021

I had to have my 2009 Jetta TDI sunroof replaced. Although it took a while to restock the part, once in, the dealership installed it quickly & efficiently. More

by blairbody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Lopez
May 18, 2021 -

Volkswagen South Coast responded

Thank you for the kind review. We are glad to know that you had a pleasurable experience working with our Service Department. Please let us know if we can be of any further assistance here at Volkswagen South Coast.

May 15, 2021

Used cars with bad engines, but nice body. Cars are a Used cars with bad engines, but nice body. Cars are a lot more expensive than other car dealers that offer better quality and condition in new and u More

by Jane Ziegler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saul Tapia, Carl Vann, Larry Ringen, David Aguilar, Sam Gilani, Peter Maldonado
May 16, 2021 -

Volkswagen South Coast responded

Jane, Your feedback is important to us and I would appreciate the opportunity to speak with you about the quality of our selection. Would you mind emailing your preferred contact information to me at shirish.patel@penskeautomotive.com? I look forward to speaking with you. Best Regards, Shirish Patel General Manager Volkswagen South Coast

May 13, 2021

Friendly people vast inventory very well satisfied with my product and i will recommend friends and family to stop by and make their purchase s More

by urieloem
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez
May 13, 2021 -

Volkswagen South Coast responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the recommendation of Volkswagen South Coast, and have an amazing day!

May 13, 2021 -

Volkswagen South Coast responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thanks again for the recommendation of Volkswagen South Coast, and have an amazing day!

April 25, 2021

The service department is excellent and I had an excellent experience with sales but the finance manager was very difficult to understand and he made me sign a contract to buy on credit even though More

by 14th vw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Israel
Apr 26, 2021 -

Volkswagen South Coast responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that Israel went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

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