Volkswagen South Coast
Santa Ana, CA
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Amazing customer service! Israel was fantastic to work with! He was was professional and clearly explained everything to me in a timely manner! with! He was was professional and clearly explained everything to me in a timely manner! More
Very helpful and honest. They are always on time so I don’t have to wait and Eric Lopez went above and beyond to help verify if a previous service had been done by another dealership. Turned out it had n don’t have to wait and Eric Lopez went above and beyond to help verify if a previous service had been done by another dealership. Turned out it had not and he was able to work that service into my existing appointment and get my car back in the time I needed. More
I had a great experience leasing my new car from VW South Coast. Every step this dealership took.....from the time I called to inquire some information, to the time I walked into their showroom, was most im Coast. Every step this dealership took.....from the time I called to inquire some information, to the time I walked into their showroom, was most impressive and worthy of praise. The sales person, Johnny Huang, who I had originally talked to on the phone, and was meeting for the first time, truly went above and beyond what one considers a “Perfect Customer Service”—by his efficiency, genuine willingness to help, and friendly, kind demeanor...both on the phone and in person. Equally impressive and amazing was their sales manger, Daniel Escareno,...who made sure I was completely satisfied with the final deal. Their large selection, friendly “No Pressure” atmosphere, willingness to help, indeed, makes VW South Cost unique. More
Jim’s an “old school” salesman which I really respect and appreciate! Hope to buy again soon! He literally lent me his car to get paperwork from local bank!! A 10!! appreciate! Hope to buy again soon! He literally lent me his car to get paperwork from local bank!! A 10!! More
Had a good experience with Jamie, negotiating the price via email beforehand. He was very straightforward and honest with his pricing and when we came in to buy the car the numbers matched up. He also was via email beforehand. He was very straightforward and honest with his pricing and when we came in to buy the car the numbers matched up. He also was very courteo2and helpful and made the process very smooth. More
Continued excellent and professional service. We’ve been having our Tiguan serviced here for 3 years, and each service is excellent. Our service advisor is excellent. having our Tiguan serviced here for 3 years, and each service is excellent. Our service advisor is excellent. More
This dealer seem to have the best pricing when purchasing my car. The very knowledgeable and helpful staff was very much appreciated. Special thanks to Jim. The only one knock is when going through financing my car. The very knowledgeable and helpful staff was very much appreciated. Special thanks to Jim. The only one knock is when going through financing the gentleman was great until I decided I didn’t need any extras and then his demeanor seem to change. Thank you! More
My service technician Israel was great. He communicated with me throughout the process and checked on my car throughout. He also offered additional support when needed. with me throughout the process and checked on my car throughout. He also offered additional support when needed. More