Volkswagen South Coast

We were happy with the sales process on a CPO VW Tiguan, but we soon came to realize that the CPO inspection from this dealership was insufficient. The dealer failed to change the oil, the battery was beyo but we soon came to realize that the CPO inspection from this dealership was insufficient. The dealer failed to change the oil, the battery was beyond warranty and should have been replaced (it soon failed), the engine and cabin air filters were dirty. All simple maintenance issues that we foolishly expected to have been done when the car was serviced by the dealer as CPO. Now I am concerned about other things that should have been inspected and addressed when certifying the car. More

It was a very good experience with this dealership. They had the car i was looking for. had the car i was looking for. More

Nizar is a professional car salesman, helping me greatly in the process of purchasing my ID 4 in the process of purchasing my ID 4 More

Excellent customer service and attention to the client. Fast process and virtually paper free. Great experience. In and out in less than two hours! Fast process and virtually paper free. Great experience. In and out in less than two hours! More

Very very helpful Good listener Make the process Very very helpful Good listener Make the process easily No rush Good Explanation No playing game Very very helpful Good listener Make the process easily No rush Good Explanation No playing game More

Thank you so much to James wren and his team ! I walked in, pointed, signed and walked out. He went above and beyond and I loooove my vehicle 2021 Tiguan. Thank you 😊 in, pointed, signed and walked out. He went above and beyond and I loooove my vehicle 2021 Tiguan. Thank you 😊 More

Terrible terrible customer service!!! Literally the WORST!!! Dropped of my car for service on Thursday and check engine light was on due to a turbo issue and they said the car hast to be here till god WORST!!! Dropped of my car for service on Thursday and check engine light was on due to a turbo issue and they said the car hast to be here till god knows when and didn’t offer a loaner car and said they have no car available at this time. I have been spending so much money just to commute to work and seem like they don’t even care about their customers. Didn’t even tell me when my car is going to be ready. So disappointed at VW and specially Penske!!!! NEVER gonna come back to this dealership. More

Service department is right on point, they are very friendly, very communicative, and very professional friendly, very communicative, and very professional More

My service agent was very informative, helpful and friendly. My car was even ready before the time I was promised. It was a good experience, thank you. friendly. My car was even ready before the time I was promised. It was a good experience, thank you. More

Fast, friendly efficient. Quality work! So different being outside vs Chicago inside dealership. Would recommend this dealership. Great location, very easy to find. Good job! being outside vs Chicago inside dealership. Would recommend this dealership. Great location, very easy to find. Good job! More