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Volkswagen of San Bernardino - Service Center
San Bernardino, CA
30 Reviews
30 Reviews of Volkswagen of San Bernardino - Service Center
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December 15, 2022
I waited six weeks for the part to arrive, only to find out half way through installation that it was the wrong one. 4 months later, I'm still waiting for them to finish the job. If you are looking for a f out half way through installation that it was the wrong one. 4 months later, I'm still waiting for them to finish the job. If you are looking for a fast, communicative service, please look somewhere else. PS: The car has been at their facility this whole time. More
by nessa53387
Employees Worked With
Sal
November 24, 2022
Staff was friendly, listened to all of my concerns. Unfortunately all of the items weren't able to be fixed, but that's the car's issue, not the service department's issue. It wants me to rate the sa Unfortunately all of the items weren't able to be fixed, but that's the car's issue, not the service department's issue. It wants me to rate the sales and management department - but I did not work with these people! More
by Mrs. B.
October 07, 2022
Best service I’ve ever received. The shuttle driver was kind and efficient. The gentleman checking me in was fabulous. He also checked me out at the end of my service and was super p The shuttle driver was kind and efficient. The gentleman checking me in was fabulous. He also checked me out at the end of my service and was super pleased t. The service team fixed the issue quickly. The team surely makes the service experience the best it can be. More
by J Res
Employees Worked With
The service rep: Alessandro I think was his name. He’s at the center service computer. Also the shuttle driver was fantastic
September 21, 2022
I went in for Service on my 2021 Jetta and Alejandro at the service desk was very knowledgeable and answered all my questions and concerns. The service was completed in a timely manner. They also repaired the service desk was very knowledgeable and answered all my questions and concerns. The service was completed in a timely manner. They also repaired a couple minor things for free. Highly recommended. This location is easily the best Volkswagen that I’ve been too. More
by Cassie B
Employees Worked With
Alejandro
September 07, 2022
I was out of town and this VW dealer gave me better service than the one I normally go to. Staff is super friendly and very helpful service than the one I normally go to. Staff is super friendly and very helpful More
by cv2022
July 28, 2022
Walked in my paperwork was ready, everyone was very friendly, went over my car before 10,000 mile service and did the same when I picked it up. friendly, went over my car before 10,000 mile service and did the same when I picked it up. More
by Jacque
Employees Worked With
Barragan, Alejandro
July 02, 2022
Amazing customer service also has Fast and reasonable timing as well everyone was very helpful and respectful thank you timing as well everyone was very helpful and respectful thank you More
by IMAN R AYAMEL
May 05, 2022
Excellent service and great customer service vehicle repaired excellently. Will be repeat customer to this facility repaired excellently. Will be repeat customer to this facility More
by Cd230usa
March 27, 2022
Alejandro Barragan and the team were amazing as usual! Definitely recommending your location to family and friends! -Duane Ghosh (Regional Sales Manager - Alpha Motors) Definitely recommending your location to family and friends! -Duane Ghosh (Regional Sales Manager - Alpha Motors) More
by duane
Employees Worked With
Alejandro Barragan
