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Volkswagen San Bernardino

San Bernardino, CA

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rated
65 Reviews
Volkswagen San Bernardino, under new management since 2022, has re-launched with a new name, a fresh face, and an unwavering commitment to serving the San Bernardino market. As a leading San Bernardino dealership, we offer an extensive selection of new Volkswagen cars and used Volkswagen vehicles to meet the diverse needs of our customers. Our Volkswagen Southern California dealership provides comprehensive maintenance services with convenient hours and easy online scheduling, ensuring your Volkswagen remains in top condition. Our VW parts department is fully stocked and ready to assist you with any Volkswagen needs, from body parts and tune-ups to genuine Volkswagen replacement parts and accessories. We proudly serve the surrounding areas of Redlands, Riverside, Ontario, Victorville, and Moreno Valley, making it convenient for you to access our exceptional services no matter where you're located. For those looking for VW parts in Southern California, we have you covered. We are a proud member of the Martin Automotive Group, dedicated to providing the highest level of customer satisfaction. Why Buy From Volkswagen San Bernardino As a car dealership in San Bernardino, we provide a vast selection of new Volkswagen cars and used Volkswagen vehicles. Our dealership is committed to offering exceptional car care and customer service with a smile, ensuring a seamless and enjoyable car shopping experience. Exceptional Customer Service Our commitment to providing amazing customer experiences sets us apart. We strive to exceed your expectations at every step, from the moment you walk into our dealership to the moment you drive away in your new or used Volkswagen. We Keep You Going Our state-of-the-art VW San Bernardino service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us. We offer a full range of Volkswagen services from routine maintenance to extensive repairs to keep your car running smoothly. Our skilled technicians use the latest diagnostic tools and genuine Volkswagen parts to provide the highest quality service. Whether you're in need of regular service or specific repairs, our VW San Bernardino service team is ready to help.
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1600 Camino Real

San Bernardino, CA

92408

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Showing 65 reviews

March 18, 2022

Great service as usual. Eric kept to date on where things be were at. Nice guy! More

by Jmnjl81590
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent five-star experience with us here at Car Pros VW San Bernardino. It is wonderful to read that Eric kept you up-to-date on where things were at! Thanks so much for trusting our team and we can't wait to work with you again.

February 19, 2022

Everything went smoothly, except it took to long. Must have been the computer. No complaints. More

by Ggierz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Garzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent five star experience with us here at Car Pros Volkswagen of San Bernardino. We are so glad to read that everything went smoothly! Thank you for stopping by and we look forward to working with you again.

February 16, 2022

Alex and Rocky were extremely helpful getting me into the car I wanted. I showed up to the dealership with one in mind. I felt zero pressure to make the purchase. Alex was very knowledgeable about the vehicl More

by brandonbullas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex & Rocky
Mar 11, 2022 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent five star experience with us here Car Pros Volkswagen of San Bernardino. We are so glad to read that Alex and Rocky were very helpful, getting you into the exact car that you wanted! Thanks so much for stopping by and we hope to work with you again in the future.

January 29, 2022

Janice provides EXCELLENT customer service! She keeps each customer informed with what is going on with their car when it is being serviced. She acknowledges everyone who walks in and is always pleasant More

by Jatemp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Feb 01, 2022 -

Volkswagen San Bernardino responded

Hello Jatemp, thank you for sharing your recent 5 star rating of your experience here at Car Pros Volkswagen of San Bernardino. It so great to read that Janice was able to provide you with excellent customer service, keeping you informed throughout the process of the vehicle servicing. Thank you for being part of the Car Pros family and we can't wait to work with you again!

December 13, 2021

The facility is neat and staff are friendly.Waiting time The facility is neat and staff are friendly. Waiting time is just as promised which is about an hour and a half. More

by leeN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ERIC
December 02, 2021

Very pleasant and helpful experience. I can recommend their service to anyone. I definitively will come back for further services. More

by seidelhol
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Novin
November 23, 2021

Alex provided exceptional customer service.My only concern is that since I’ve had my CC serviced here there is consistent turn over in the service department. Over the past 5 years I’ve worked with 6 More

by Ldigge1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex in Service
November 13, 2021

Janice was a pleasure to work with, she remembered our conversation from a few days prior & handled my service needs professionally. More

by Rcrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Nov 16, 2021 -

Volkswagen San Bernardino responded

Hello, thank you for sharing your recent 5 star experience with us here at Car Pros Volkswagen San Bernardino. We are so glad to read that Janice was able to provide you with an excellent customer service experience. Thank you for choosing Car Pros and we hope to see you again!

October 24, 2021

Alex Cota was very friendly and courteous. He took care of the service and an unexpected recall in a timely manner. More

by Dsaupan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cota
October 20, 2021

Great service manager and informative and expedient service department. Thanks for all that you do. Sales needs to be at that level More

by sonamagoochie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janice
3
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