Volkswagen Saco
Saco, ME
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I always choose VW Saco to buy all my by my cars. I’m very pleased with Rich Dempsey as he was our first salesman. This time we had Evan Pratt. He was a wonderful salesperson. And took very good care I’m very pleased with Rich Dempsey as he was our first salesman. This time we had Evan Pratt. He was a wonderful salesperson. And took very good care and was very knowledgeable. We are extremely satisfied with our new purchase More
Great costumer service, my service advisor Tyler B. is very knowledgeable and easy to work with, I would highly recommend. is very knowledgeable and easy to work with, I would highly recommend. More
The used car I had arranged to be shown would not have passed a state inspection. It had an exhaust leak, which became obvious when starting the car. When I drove the car I noticed a serious lack of power passed a state inspection. It had an exhaust leak, which became obvious when starting the car. When I drove the car I noticed a serious lack of power and hesitant shifting. The car was very clean overall but the rear hatch stays were rusted and looked like they could break at any moment. Dylan the polite young salesperson was very apologetic about the cars issues and assured me that the car had not been through ´The Shop´ yet and that all issues will be addressed as soon as there is an opening in ’‘ The Shop‘‘. But why offer a car that is not fit to drive off the lot? Apart from being listed on the VW Saco used car inventory I saw it on other Used Car Websites. On one website it said that the car had been ’‘at the dealership for more than 170 days, slow moving, motivated seller.‘‘ At his rate and motivation it will possibly be there another 170 days. I drove over 90 miles one way to look at this car and came away a little disappointed. More
My passenger rear tire developed a leak yesterday and I was scrambling to find a tire shop that would repair it ....no luck as all were booked up in to the middle of next week. I decided to drive to VW was scrambling to find a tire shop that would repair it ....no luck as all were booked up in to the middle of next week. I decided to drive to VW Saco where I normally service my 2014 Touareg to see if they had any openings today.....they did not but Tyler Squeezed me in. This is what customer loyalty is all about. VW Saco came through when I needed them and I will not forget this. My car was repaired within 30 minutes and it saved my weekend. Thank you Tyler and the entire service department at VW Saco. Experiences like this will make me more likely to buy my next vehicle from VW Saco because I know that the dealership backs up the deal with after sales service that is top notch. More
Colton and the entire service department go above and beyond every time I need service. Today they really helped me when I was in a bind and it’s the reason I will always buy and service my car there. Be beyond every time I need service. Today they really helped me when I was in a bind and it’s the reason I will always buy and service my car there. Best customer service I’ve ever dealt with. More
We had a blown rear tire in Maine just as we were leaving to return home to Vermont. Even though they were super busy, they squeezed us in. Put two new tires on, cleaned the vehicle, and were so very pleas to return home to Vermont. Even though they were super busy, they squeezed us in. Put two new tires on, cleaned the vehicle, and were so very pleasant about helping us. More