Volkswagen Saco
Saco, ME
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Jason handled this cranky old man respectfully and we all know the old cliché “never trust a used car salesman” he spent an inordinate amount of time with me, and on the next day after I purchased the vehicl know the old cliché “never trust a used car salesman” he spent an inordinate amount of time with me, and on the next day after I purchased the vehicle, my local mechanic found two defects in the rear tires. I called Jason, he had me return to Saco, and within a reasonable amount of time, all was fine and dandy. Two new tires. As a former New Yorker, has this occurred there, I would have hung by my toes for 3 days before I received such great service. To Jason & Ira (my real name is Ira but it was too fruity to use in New York, I must complement you on your 100% legitimate commercials. I can be eternally grateful, as the car will surely outlive me. Thanks again, Jason, Derrick, the girl with the pretty blue eyes, and Ira. A message for Ira; (abei gezent) Ike Ostrove 8 Lunt rd. Falmouth Me.04105 Tel#781-9878 Cell 415-1371 Email mirri@aol.com More
Went looking for a new car; was "handed" Mike. Very friendly, not just in a "salesman" kind of way. Easy to talk to; no hard sell. Let the car sell itself. Worked with me to get down to a price we c friendly, not just in a "salesman" kind of way. Easy to talk to; no hard sell. Let the car sell itself. Worked with me to get down to a price we could manage and even went out of his way to help me with my current car (excellent sales strategy!). Made the process not nearly as painful as it could have been. Derek came in at the end to perform his magic, and we all were able to work out as good a deal as possible. If the car holds up as well as they claim (Jetta), then we can all ride happily into the sunset. More
The staff and ethic at Prime VW were exceptional. My wife and I were looking for a TDI Sportswagon. Our research had indicated this would be a difficult car to acquire. Our sales rep Kyle and his mana wife and I were looking for a TDI Sportswagon. Our research had indicated this would be a difficult car to acquire. Our sales rep Kyle and his managers did an excellent job explaining our options and the uncertainty of a delivery date. We opted to get in line for the vehicle and Kyle diligently updated us on a weekly basis, even if there was no news. Recently a car became available that met our specs and a miscommunication sent the car home with another customer. Kyle worked hard to maintain an open and honest line of communication with us and his managers went above and beyond our expectations to deliver an identical vehicle to us within 48 hours. The customer service, open communication and strong sense of accountability displayed by the Prime team has won our respect, recommendation and continued business. Thank you very much. More
Kyle and I have known eachother for a few years and when I saw a pre-owned truck at the Prime dealership, I knew I had to contact him. It was an 06 GMC and it was gorgeous. Kyle was able to help get me in I saw a pre-owned truck at the Prime dealership, I knew I had to contact him. It was an 06 GMC and it was gorgeous. Kyle was able to help get me into the payment area I was comfortable with and helped me get into this truck that I fell in love with. It took a little time, but he was constantly in contact with me keeping me up to date with the progress of the sale. I never once felt out of the loop. Derek kept on the phone with the bank and made sure they had everything by the date they said they would. I would definately recommend all my friends to them. They were all so friendly and very helpful and made sure to explain everything. It was my best buying experience and I do suggest checking them out at Prime VW in Saco. More
My Husband and I have recently purchased an '05 Passat from the Prime VW dealership in Saco. We were incredibly happy with our experience. We found the car on the VW website and were very interest in the from the Prime VW dealership in Saco. We were incredibly happy with our experience. We found the car on the VW website and were very interest in the car. It was exactly what we were looking for. We had to travel about 185 mi to the dealership so naturally we had a lot of questions. They were so helpful in answering everything we wanted to know & very helpful filling in our bank with everything they needed to make the loan work. The best thing they did for us though was keep the dealership open for us until 9 o'clock!! With the distance we had to travel and waiting for my husband to get done work, made for a very long day.(for us and for them) I can't say enough about how well we were treated and how quickly everything was taken care of. THEY WERE GREAT!!! More
Both were friendly and professional. Jason is a good listener and worked hard to find what we wanted. Both were creative in finding solution to what we wanted with useful financing options. This is a n listener and worked hard to find what we wanted. Both were creative in finding solution to what we wanted with useful financing options. This is a no-pressure outfit. Net result - we are very satisfied customers. More
They were extremely friendly and treated me like a friend and not just a person who had money for them to make! I would recommend them to anyone! If you have kids they dont mind, mine ran around talking to e and not just a person who had money for them to make! I would recommend them to anyone! If you have kids they dont mind, mine ran around talking to everyone and none of them ever acted like she was bothering them. They were AMAZING and the best experiance I have had at a dealership! Thank you so much for your patients, understanding and over whelming help in my situation!!! Will or would shop again at Prime VW!!!! More
Very friendly and helpful. This is my second car purchased from Kyle and I will probably visit him for a third down the road! I purchased 2006 passat. They stayed two hours late afterhours on a satu purchased from Kyle and I will probably visit him for a third down the road! I purchased 2006 passat. They stayed two hours late afterhours on a saturday night to work with me to get a car that day. I would definately recomend. More
My overall experience at Prime Volkswagan was extremely easy. I was immediately greeted by Mike as I entered the lot. He answered all of my questions and took the time that I needed. I was able to take easy. I was immediately greeted by Mike as I entered the lot. He answered all of my questions and took the time that I needed. I was able to take a long test drive to get a really good feel for the vehicle. Prime gave me a fair trade in for my car which. I was able to secure the payment that I was comfortable with and drive off the lot with my brand new 2009 Jette. I will continue to do business with Mike at Prime VW in the future. More
Jason was amazing. He found exactly what my husband and I were looking for. He did not mess around or BS us like other dealerships we had been too. He kept the price range we wanted and all the elements I were looking for. He did not mess around or BS us like other dealerships we had been too. He kept the price range we wanted and all the elements that we were looking for in a family vehicle! I have already recommended him for a friend of mine who is looking for a VW wagon and he is in the process of helping her! Thank you so much Jason! More