Volkswagen Saco

The first day i walked in prime volkswagen north Joe Frechettes customer service was out standing, very kind, understanding and willing to work with me. It took a while to find find the right car that s Frechettes customer service was out standing, very kind, understanding and willing to work with me. It took a while to find find the right car that suits me, but we did it, i bought a 2008 volkswagen GTI and I am so happy that i went into prime volkswagen, i am very pleased.! More

I spent much time researching on the internet to find the exact car i wanted. I knew it was a VW Jetta TDI, and visited every VW dealership in Maine's web site to start my search. All sites were great, but exact car i wanted. I knew it was a VW Jetta TDI, and visited every VW dealership in Maine's web site to start my search. All sites were great, but i found the Prime site to be the best constructed to display the models they actually had in inventory. This was important because i wanted to buy asap, and didn't want to roam the state to find the exact model, color, and features that were important to me. There were other dealers with similar vehicles, so i started sending email quotes to get exact pricing. Prime was the quickest and most thorough in answering all my questions by email and phone. Other dealers made good offers, yet Prime made the best. And i could tell by communicating with them that they knew how to take great care of their customers. So i decided to go with Prime's great offer and put a down payment on the exact car i liked. When i went to prime to pick up the vehicle they had everything ready for me. It was the exact car i wanted, with all the features promised. I got to meet the staff, Mike, Steve, and Joe, who i had been talking to about the specifics of the purchase. Joe was extra fun to buy a car from. He really made sure all bases were covered and i was happy with my decision. Joe and Steve helped me decide that the extended warranty was a great choice for me, as i usually keep my cars for 10 years +. I am happy with every aspect of Prime's service, and look forward to bringing my Jetta in to Prime in the future for maintenance and repairs. Thanks All!! More

Prime was the only dealer in the state that could even get the car I was looking for when I was looking to get it. Joe was good to work with and help get the car I was looking for and when it was time to get the car I was looking for when I was looking to get it. Joe was good to work with and help get the car I was looking for and when it was time to make the deal he was ready to go. I will go back when it is time. More

My girlfriend and I went looking for a new car. Joe was the sales person to work with us. He sat us down helped us figure out what kind of budget we had to work with. I have never met a character like Joe. the sales person to work with us. He sat us down helped us figure out what kind of budget we had to work with. I have never met a character like Joe. He is an absolutly wonderful salesmen. I plan on and suggest for anyone interested i'n purchasing a new vehicle to work with Joe Frechette. More

Joe has been working tirelessly trying to help my mom find a specific car on a budget. Even though we couldnt find a car, Joe's effort was top notch and didn't go unnoticed. . He is not you typical car find a specific car on a budget. Even though we couldnt find a car, Joe's effort was top notch and didn't go unnoticed. . He is not you typical car salesman. He really cares about the customers and it shows. I would recommend both Joe and Prime VW to anyone looking for a new or used car. More

Prime Volkswagen is the best dealership I have ever visited!! There staff is excellent and everybody there is very welcoming! I worked with Joe Underwood and Richard Dempsey when I was getting my car a visited!! There staff is excellent and everybody there is very welcoming! I worked with Joe Underwood and Richard Dempsey when I was getting my car and they are the best sales and sales manager I've met. They found the car that fit me BEST and got me right into it. They kept me in the know from start to finish! I went to other places looking for the car I wanted and Prime Volkswagen is where I returned too! And Im SO happy I did!! I will definitely be recommending Prime Volkswagen to my friends and family! I will now drive nothing but a VW and go no where but PRIME VW!!! THANK YOU RICH AND JOE FOR MAKING MY EXPERIENCE AT PRIME THE BEST!!!! More

I recently purchased a Volvo XC70 from Joe Frechette at Prime Volkswagon. Joe was the consumate professional and went out of his way to find a car that worked for me. I wanted a wagon, and they didn't re Prime Volkswagon. Joe was the consumate professional and went out of his way to find a car that worked for me. I wanted a wagon, and they didn't really have what I was looking for on the lot - undeterred, Joe went out and found me what I wanted. He even delivered it to me at a remote location on a Friday night so that I could test drive it for the weekend. The whole experience was a delight. I would definately recommend buying a car from the fine team that is Joe Frechette and Prime VW! Dave W. Portland, Maine More

This was the first time we worked with Kyle and we were very satisfied. Kyle was extremely professional and treated our children excellent. He was great to work with before, during and way after the sale very satisfied. Kyle was extremely professional and treated our children excellent. He was great to work with before, during and way after the sale!! I have purchased several VW's from Prime and they have always gotten me the best "bottom Line" deal. More

I was very impressed with the whole experience. Joe walked me through everything, answered all questions, and offered to assist with anything I needed. Since, he has been very personable and easy to ge walked me through everything, answered all questions, and offered to assist with anything I needed. Since, he has been very personable and easy to get ahold of. I would recommend Prime Volkswagen to anybody.. ask for Joe. Highly recommended! More

Excellent customer service. Great expereince. Fantastic car. Would definitely recommend Prime Volkswagen to my nearest and dearest. They exceeded my expectations easily, making what I perceived to be a s car. Would definitely recommend Prime Volkswagen to my nearest and dearest. They exceeded my expectations easily, making what I perceived to be a stressful process anything but. Thanks, Joe Frechette More