Volkswagen Saco
Saco, ME
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Positive experience. Returned calls in a timely manner. Met the price we were looking for. We were introduced to the service department and were told that the department is very highly rated, that is so i Met the price we were looking for. We were introduced to the service department and were told that the department is very highly rated, that is so important to us. Would come back again and recommend to our friends and family. More
I had a great experience with Prime Volkswagen. I called in advance to set up an appointment, and I spoke with a guy named Kyle and he was very pleasant, he got my information and told me that he would call in advance to set up an appointment, and I spoke with a guy named Kyle and he was very pleasant, he got my information and told me that he would call me if the car I was interested in had been sold that way I wouldn't drive all the way from New Hampshire for no reason. When I got there they were attentive and right to the point. They pulled the car up and I went for a test drive, and at no point during the drive did I feel pressured or like she was xxxxxxxxxxxx me to make a sale. When we got down to paperwork they got right to it and explained everything very well, and while the loan application went through they kept things light and fun throughout the dealership; they never once made me feel like I was out of place or a waste of their time. Mary was very personable and I felt like I was dealing with a real person instead of a typical car dealer. They informed me of all the options for keeping my car protected, GAP insurance, and all the other details. Overall I had an excellent experience- the BEST experience I've had while searching for a car, and I would definitely recommend them to others! More
I contacted several dealerships in search of the new Jetta I wanted. Prime was the only one that could produce the vehicle I wanted and at a price that I felt was very fair. The sales staff were a ple Jetta I wanted. Prime was the only one that could produce the vehicle I wanted and at a price that I felt was very fair. The sales staff were a pleasure to work with and didn't try to push me in any direction. They listened to my requirements and found the right vehicle without any drama or pressure. I would gladly deal with Mike, Joe, and Steven again. More
Excellent service, very happy. Thank you. Would recommend to a Friend, and do not have any complaints. We visited multiple Volkswagon dealers and chose Prime. Sales was professional, and in the past we have to a Friend, and do not have any complaints. We visited multiple Volkswagon dealers and chose Prime. Sales was professional, and in the past we have had our vehicles serviced with Prime and were happy. (Acura). More
The service at Prime Volkswagen was fantastic! From the minute I stepped in the door, they were attentive and helpful in finding me a new Jetta SportWagen. Mary was phenomenal and answered all of the quest minute I stepped in the door, they were attentive and helpful in finding me a new Jetta SportWagen. Mary was phenomenal and answered all of the questions that I had. She even programmed my radio stations and the bluetooth on my phone. Mary went above and beyond the call of duty. I will definitely go back to Prime when purchasing my next car because of the amazing vehicles and people. More
car would not start, i got right in, the people i dealt with were very courteous knowledgeable and efficient. colton proulx and technician cain were exceptional. i respond to service and they provided it. with were very courteous knowledgeable and efficient. colton proulx and technician cain were exceptional. i respond to service and they provided it. my advice,give them a raise, they will bring in business. thanks philip meyers More
Mary was extremely helpful and patient and was with me every step of the way through a long 7 hour sale. I wasn't planning on buying a new car anytime soon but Mary was able to show me a number of differ every step of the way through a long 7 hour sale. I wasn't planning on buying a new car anytime soon but Mary was able to show me a number of different vehicles that could me my new needs and were similar to my previous vehicle. She was very helpful with the financing options. More
We bought a 2010 Volkswagon Beetle Convertible. What a difference from the old VW Beetle. They ride like a big car and handle really good. My husband and I bought this car from Joe Frechette. He was the b difference from the old VW Beetle. They ride like a big car and handle really good. My husband and I bought this car from Joe Frechette. He was the best salesperson we have ever dealth with and we have been buying brand new cars ever since 1975 almost every 2 yrs. Really nice guy, and very pleasant to deal with. We definetely buy from him again. Thanks Joe. More
Friendly over the phone. Informative. Dealership was Friendly over the phone. Informative. Dealership was clean and people were friendly and not overbearing. Sales associate, Kyle Spencer was profess Friendly over the phone. Informative. Dealership was clean and people were friendly and not overbearing. Sales associate, Kyle Spencer was professional; well informed and very personable. Response time was excellent in lead up to sale. Follow up post sale was also good. Had been recommended the dealership by a friend. Would recommend to others. More
Everything was extremely easy. Mary was great to work with. She made buying a car fun and enjoyable. She and VW stayed true with their word for financing and finding me the exact car I wanted and all of with. She made buying a car fun and enjoyable. She and VW stayed true with their word for financing and finding me the exact car I wanted and all of the features as well. I would go out of my way to recommend Mary and the dealership to everyone I know More