Volkswagen Saco
Saco, ME
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Great experience! Everything was perfect, and Joe exceeded our expectations and couldn’t have been more helpful! Wouldn’t hesitate to come back in the future, and would Everything was perfect, and Joe exceeded our expectations and couldn’t have been more helpful! Wouldn’t hesitate to come back in the future, and would highly recommend! More
great service, and the service people are outstanding. The service advisor is always very pleasant, explaining everything that was done to my vehicle, also what maybe needed to be done. The mechanics ways The service advisor is always very pleasant, explaining everything that was done to my vehicle, also what maybe needed to be done. The mechanics ways do a great job on whatever needs doing. More
Great vehicle at a great price!! Initially our salesperson was great, he seemed to listen to us very well. He was also very pleasant to work with, and we felt as though we had found t Initially our salesperson was great, he seemed to listen to us very well. He was also very pleasant to work with, and we felt as though we had found the perfect vehicle at a great price. Unfortunately, the end of our sales experience was disappointing. This was mostly due to our experience with the Finance Manager. He attempted to sell us additional warranties, and I understand the reasoning; however it was at the end of our transaction when we were ready to leave. He was visibly upset that we were not interested, and the end of our sales experience was awkward. I am hoping to bring my vehicle back for service, and I am hoping g for a better experience. More
Service 7/28 Bought a used chevy equinox a month ago from Lilly. Who was an excellent sales rep. noticed exhaust was getting louder and dealership warranty was abo Bought a used chevy equinox a month ago from Lilly. Who was an excellent sales rep. noticed exhaust was getting louder and dealership warranty was about to expire. Spoke with Colton who was able to squeeze me in for an appointment. Got vehicle right in, diagnosed the problem and fixed in a very timely professional fashion. Vehicle was even washed and vacuumed. Thank you prime vw especially Colton and Lilly. More
Best car shopping That was our 21st car purchase and that was by far the best experience in a dealership. Thanks to Zack Bean and manager, Kevin Petty. That was our 21st car purchase and that was by far the best experience in a dealership. Thanks to Zack Bean and manager, Kevin Petty. More
Great Service! Came in for an oil change and a checkup. Received a very thorough analysis of my 118k plus mile Jetta. Free coffee and a great atmosphere at Prime VW! Came in for an oil change and a checkup. Received a very thorough analysis of my 118k plus mile Jetta. Free coffee and a great atmosphere at Prime VW! More
No hassle car purchase Found a vehicle on the lot. The sales rep was helpful with the test drive trade in and price. Finance rep got me best rate Found a vehicle on the lot. The sales rep was helpful with the test drive trade in and price. Finance rep got me best rate More
Amazing service Went in Wednesday to look at a 2018 Atlas received amazing service from the beginning. Worked with Nick, Kevin and the guys at the service desk. They’ Went in Wednesday to look at a 2018 Atlas received amazing service from the beginning. Worked with Nick, Kevin and the guys at the service desk. They’ve done everything that can to help me figure things out and make it work. I will be getting my new vehicle Saturday (tomorrow) and I couldn’t be more excited. More
Excellent customer service I had my car in for warranty rust repair. my service advisor, Matt, Was very knowledgeable and very quick at setting up my appointment. My service was I had my car in for warranty rust repair. my service advisor, Matt, Was very knowledgeable and very quick at setting up my appointment. My service was completed in the exact amount of time Matt had said it would be. The rust repair looks amazing and it couldn’t have been any easier to get done. More
Oil change Everyone was friendly and they got the work done quickly. Mechanic rode with me to listen for a sound I was hearing was friendly and polite the whole Everyone was friendly and they got the work done quickly. Mechanic rode with me to listen for a sound I was hearing was friendly and polite the whole time. More