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Volkswagen Saco

Saco, ME

4.8
535 Reviews

784 Portland Rd

Saco, ME

04072

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Showing 535 reviews

June 16, 2024

They were very knowledgable with all the questions that I asked. Susana was great to work with and got me what I needed More

by mgaines
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susana
Jun 17, 2024 -

Volkswagen Saco responded

We're glad to hear Susana and the team at Jack Volkswagen of Saco were able to assist you so well. Thanks for sharing your experience!

June 04, 2024

The service people were polite and straightforward with the service work that I was looking for. They did a Stage 1 tune on my Audi A4 and it woke it up! More

by shawnmaguire65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
Jun 04, 2024 -

Volkswagen Saco responded

Shawn, we're glad to hear that our team at Jack Volkswagen of Saco could help enhance your Audi A4 with the Stage 1 tune! Thanks for sharing your experience.

June 01, 2024

Dealing with Jack VW, and especially Sondra, was the best auto buying experience that I have ever had! No high pressure “in-your-face” sales staff, which was a pleasant surprise! More

by Duckherder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sondra Allen and Rick (Sales Manager)
Jun 03, 2024 -

Volkswagen Saco responded

Thank you for sharing your experience! We're delighted to hear that Sondra and the team at Jack Volkswagen of Saco provided a pleasant, pressure-free car buying process. Enjoy your new vehicle!

May 31, 2024

Sondra was helpful, patient, and kind walking me through purchasing my car from Jack Volkswagen in Saco. I would recommend this dealership to anyone who wants an easy buying experience with no pressure. More

by Kferguson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sondra
May 31, 2024 -

Volkswagen Saco responded

We're delighted to hear that Sondra made your car-buying experience smooth and pressure-free at Jack Volkswagen of Saco. Thanks for the recommendation!

May 28, 2024

Great service, I will be back. Very happy with the experience. Thank you very much. More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 28, 2024 -

Volkswagen Saco responded

Reviews like this one make our day, Josh! Thanks from the Jack Volkswagen of Saco team!

May 28, 2024

Was concerned when management changed, but no worries. Same great people and service. Colton always goes above and beyond. Thank you! More

by susabella333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton
May 29, 2024 -

Volkswagen Saco responded

Susabella, we're glad to hear that Colton and the team continue to provide excellent service at Jack Volkswagen of Saco. Thanks for your support!

May 14, 2024

I’ve been very satisfied with the service I have received at Jack Volkswagen. I recommend doing business with them. More

by nolettevalerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Vadim Mahklis, Steven Wilson
May 15, 2024 -

Volkswagen Saco responded

We're delighted to know you've had a satisfying experience with us at Jack Volkswagen of Saco. Your recommendation means the world to us! Safe travels and see you next time!

May 08, 2024

Serviced recently. Had to use a 4 foot breaker bar to remove my rear wheels last weekend to change snow tires. Strangely the fronts came off same as usual. Your air too More

by epsteinrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Jun 17, 2024 -

Volkswagen Saco responded

I'm sorry to learn about the issue you encountered with your wheel nuts after our service. We aim for top-notch quality in all we do, and it seems like we fell short here. I'd appreciate a chance to discuss this further so that we can make things right for you - please reach out at your earliest convenience. Thank you, Rich Dempsey - General Manager - 207-571-3963

May 06, 2024

Great workmanship by techs. Service reps pleasant, listened to my concerns and had positive suggestions. More

by vwguy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillan
May 07, 2024 -

Volkswagen Saco responded

We're glad to know our team at Jack Volkswagen of Saco was able to provide you with great service and helpful suggestions. Thanks for the positive feedback!

May 02, 2024

I took my 2013 Jetta Sportwagen to a local speedy Inspection Business and it failed due to probable frozen parking break. I called Colton Proulx and explained the situation and he set me up for an ap More

by creagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Proulx
May 03, 2024 -

Volkswagen Saco responded

We're glad to know that Colton and our team at Jack Volkswagen of Saco were able to quickly resolve your issue. It's always a pleasure serving you, thanks for the review!