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Volkswagen Saco
Saco, ME
536 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 536 reviews
February 02, 2019
Great service Prime Has always given the best service and at a great price Would recommend this service to anybody they go over and above Thank you Prime Prime Has always given the best service and at a great price Would recommend this service to anybody they go over and above Thank you Prime More
by slowpoke
Employees Worked With
Steven Wilson
February 01, 2019
Great experience, honest and straight forward It was fantastic to work with Joe, who really helped us achieve our car goals. Kevin also worked through the finance options. Great knowledge, sim It was fantastic to work with Joe, who really helped us achieve our car goals. Kevin also worked through the finance options. Great knowledge, simply explained, and great service. Thanks Joe and Kevin. This is our 2nd Prime car! David. More
by Davidnz.
Employees Worked With
Joe, Kevin
January 31, 2019
Tire valve replacement The. valve and sensor broke off due to corrosion and freezing temperature. The resulting flat happened 1/2 way between home and the dealership. The. valve and sensor broke off due to corrosion and freezing temperature. The resulting flat happened 1/2 way between home and the dealership. I called to the dealership and they said if I could get there they could help me. The service department was able to get to the car immediately. 45 minutes later it was ready including a wash and test drive to reset the replaced sensor properly. Prime turned a troubling experience into a manageable one. Great job all around. More
by Doug D. EOS2014
Employees Worked With
Steven Wilson
January 30, 2019
VW Diesel Went in for a oil change and The Diesel warranty work. Carlton and Matt, the service reps explained everything., gave me a loaner and kept me appraise Went in for a oil change and The Diesel warranty work. Carlton and Matt, the service reps explained everything., gave me a loaner and kept me appraised of the progress. Felt very comfortable with everything. More
by Danemark
Employees Worked With
Carlton Proulx and Matt Cox
January 29, 2019
Keeps Getting Better I just purchased my first VW ever... but this was my fourth purchase from Prime in Saco! I’ve been a customer of Prime for over 14 years — Prime Toyot I just purchased my first VW ever... but this was my fourth purchase from Prime in Saco! I’ve been a customer of Prime for over 14 years — Prime Toyota, Prime Hyundai, and now Prime VW... And each time, I’m surprised by something new that makes my car buying experience even better than the last. Up to date technology streamlined the process, knowledgeable and courteous staff answered my questions, the vehicle selection was excellent — all resulting in a pressure-free, hassle-free, and (dare I say) enjoyable experience! Thanks to Joe, Kevin, and the entire staff at Prime VW — I’m LOVING my Atlas! More
by MichelleO
Employees Worked With
Joe Caiazzo, Kevin
January 26, 2019
Oil change First time bring my used tdi in. Good care as usual! First tdi was bought back this is my second one but will continue to get service at Prime First time bring my used tdi in. Good care as usual! First tdi was bought back this is my second one but will continue to get service at Prime More
by Ray
Employees Worked With
Coulton
January 23, 2019
Courteous, quick and on time service. The service was easy to schedule, explained thoroughly and delivered on time as planned. The service department worked well as a team to handle my ser The service was easy to schedule, explained thoroughly and delivered on time as planned. The service department worked well as a team to handle my service. More
by johndzinck
Employees Worked With
Matt Cox
January 21, 2019
Ice and snow Occasionally a storm builds up snow and ice around my tires garnering a lovely (yet disturbing) rumbling. The folks at VW Prime always help me out and Occasionally a storm builds up snow and ice around my tires garnering a lovely (yet disturbing) rumbling. The folks at VW Prime always help me out and wash it out. I know I stop by without an appt but they still help me out with a smile! More
by Cheryl
Employees Worked With
Mike
November 15, 2018
Customer service I have always had excellent customer service at prime Volkswagen Saco, Maine in the service department . Matt is great. Thank you and keep up the goo I have always had excellent customer service at prime Volkswagen Saco, Maine in the service department . Matt is great. Thank you and keep up the good work. Audrey bridges More
by Ab
Employees Worked With
Matt
October 01, 2018
Great Buying Service lacks I purchased a 2017 Volkswagen Jetta, honestly a great buying experience however I have found service after the sale very disappointing. In regards to I purchased a 2017 Volkswagen Jetta, honestly a great buying experience however I have found service after the sale very disappointing. In regards to my service experiences I will not be buying my next and 7th Volkswagen from Prime. More
by VW17
Employees Worked With
service representative
