Volkswagen Saco

Water pump/ timing belt 04 Jetta 2.0L I got an estimated repair for $1080.22. That included timing and serpentine belt water pump and 1 gallon coolant with 5.5 hrs labor. I requested diagn I got an estimated repair for $1080.22. That included timing and serpentine belt water pump and 1 gallon coolant with 5.5 hrs labor. I requested diagnostic for two other check engine code issues which they graciously included with the labor quote. The repair was done on time as promised for $1041.20. With warranty and car wash. I am thankful and satisfied. Oh yeah, we got a loaner car free. More

Easy peasy!! I used the online app to make an appointment for my car. It couldn’t have been easier. I chose the date and time and it was confirmed by Prime right o I used the online app to make an appointment for my car. It couldn’t have been easier. I chose the date and time and it was confirmed by Prime right on my phone. Thank you Matt Cox and Laura Kelner for a great customer service at the dealership! So nice to meet such friendly faces and great attitudes More

My beautiful 2019 Passat Was unsure of the color I wanted. My salesman, Nick, was so kind and brought several colors to me. Nick was genuine and not pushy at all. All aroun Was unsure of the color I wanted. My salesman, Nick, was so kind and brought several colors to me. Nick was genuine and not pushy at all. All around a pleasurable experience!! Will definitely recommend and buy from again!! More

New Golf Sportwagen I did a lot of research before going to the dealership and knew what I wanted. Lily walked me through the process, and I feel like I got a fair deal. I did a lot of research before going to the dealership and knew what I wanted. Lily walked me through the process, and I feel like I got a fair deal. More

Outstanding service! I brought in my daughters beetle to have the battery changed and the service department found a few other issues and took Care of those as well. Havin I brought in my daughters beetle to have the battery changed and the service department found a few other issues and took Care of those as well. Having a 16-year-old daughter in a car it’s nerve-racking enough... knowing that the vehicle is safe and performing well provides excellent peace of mind. thank you prime Volkswagen. More

Amazing Service all around!!! Fast, very Friendly, informative Staff. This was the Easiest time I’ve ever had buying a car!!! Process was smooth and straight forward! Thank you so Fast, very Friendly, informative Staff. This was the Easiest time I’ve ever had buying a car!!! Process was smooth and straight forward! Thank you so Much Nick Guay and Kevin you are amazing and I love my new Car!! More

Amazing Great staff, stayed late on a Friday to help finish the deal. The dealership was spotless and everyone was very professional. Much appreciated! Highly Great staff, stayed late on a Friday to help finish the deal. The dealership was spotless and everyone was very professional. Much appreciated! Highly recommended More

Great shop Hands down great serivce from the second we walked in. Got a fair amount for our trade in and walked out the door with a used Passat for under current Hands down great serivce from the second we walked in. Got a fair amount for our trade in and walked out the door with a used Passat for under current market value and Nicholas was very easy to deal with and we will be back More

The the best dealership The service and sales dept is always fridndly.they even make you feel good about your self.i they are always fair.they are the best I The service and sales dept is always fridndly.they even make you feel good about your self.i they are always fair.they are the best I More

Excellent customer service During my experience I was helped by Joe C. who was extremely helpful and had my best interests in mind. Mike was also extremely helpful and clearly c During my experience I was helped by Joe C. who was extremely helpful and had my best interests in mind. Mike was also extremely helpful and clearly cared about what would make me the happiest and worked with me to have the best outcome possible for me. I could not recommend the two more. Kevin was also great in being patient through the whole process and making sure I was as comfortable and happy with the end result as possible. More