Volkswagen Saco

Salesman Zac was not very helpful at all. Could never reach him and he never called back. He did meet me to deliver the car but honestly that was the extent of what I felt he contributed. Nick in finance reach him and he never called back. He did meet me to deliver the car but honestly that was the extent of what I felt he contributed. Nick in finance was great, and was the only reason the sale happened. He always answered or called back promptly and was very helpful. He made up for the lack of service from sales. More

Easy to schedule. Pickup and dropoff very convenient. Good communication. If they would bag the tires after swapping, it would keep the car interior clean. Thanks Good communication. If they would bag the tires after swapping, it would keep the car interior clean. Thanks More

The service people at Prime are awesome. Just picked up my care from the 60k checkup. Thought I was going to need tires as well. But Matt said not yet. Next summer. Perfect opportunity to sell me something my care from the 60k checkup. Thought I was going to need tires as well. But Matt said not yet. Next summer. Perfect opportunity to sell me something I didn’t need, but he didn’t do it. Speaks volumes about him and the dealership. Especially in these difficult times for businesses. More

This service center does thorough work and always with friendly service! We appreciate so much the work they did recently, especially since the hours have been cut back substantially. Thank you! friendly service! We appreciate so much the work they did recently, especially since the hours have been cut back substantially. Thank you! More

Prime VW- Saco Prime VW Saco was able to fit me in with short notice and service the vehicle in a timely manner. As always, very helpful and accommodating, thanks Ma Prime VW Saco was able to fit me in with short notice and service the vehicle in a timely manner. As always, very helpful and accommodating, thanks Matt! More

They were nothing but helpful, quickly realized the repair would take longer, gave me a loaner for the day even though we didn’t set it up in advance. repair would take longer, gave me a loaner for the day even though we didn’t set it up in advance. More

Great, as always! In addition to the high level customer service, the service group was clearly respectful of Covid-19 concerns. I was very comfortable that the service area, loaner and my car were clean an service, the service group was clearly respectful of Covid-19 concerns. I was very comfortable that the service area, loaner and my car were clean and safe. More

Today, Prime VW serviced my GTI with and oil and filter change, tire rotation as well as a State Inspection. I appreciate the care for my car and the way that they carefully considered my safety dealing wi change, tire rotation as well as a State Inspection. I appreciate the care for my car and the way that they carefully considered my safety dealing with the Corona virus. Thanks. More

The service people told me that it would take a certain amount of time and keep me informed and they did just that, it was good. amount of time and keep me informed and they did just that, it was good. More

It was a great buying experience in tough times like this. Nick and the team were very accommodating and they made sure it clean and quick transaction! Thanks!! this. Nick and the team were very accommodating and they made sure it clean and quick transaction! Thanks!! More