
Volkswagen North Scottsdale
Phoenix, AZ
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When I started vehicle shopping, I had a specific car in mind. My local dealer wanted to get me into a car I didn't want or wouldn't have been happy with. I started looking on-line and that's when I found V mind. My local dealer wanted to get me into a car I didn't want or wouldn't have been happy with. I started looking on-line and that's when I found Volkswagon North Scottsdale. I dealt with Tukk Hysi, who made my car buying experience fast, friendly and painless. The customer service and overall experience was worth the 450 mile drive from Texas. I enjoyed driving my new CC all the way home! I will definitely look to this dealership for future purchases and will recommend it to family and friends! More
We have a 2nd home in Scottsdale and the last two times we have been her are Tiquan needs a 10M and 20M mile check up. Debi Rhoades - Appointment Coordinator and Randy -service counselor - make everything we have been her are Tiquan needs a 10M and 20M mile check up. Debi Rhoades - Appointment Coordinator and Randy -service counselor - make everything so easy for me. Volkswagen North Scottsdale is my ideal car dealership. i appreciate their style, the manner of doing a quality job and caring about the customer. Larry E More
We have purchased/leased multiple vehicles from Volkswagen of North Scottsdale and have always worked with David Bonanno as the new car sales person. He is exceptional. He is very knowledgeable abo Volkswagen of North Scottsdale and have always worked with David Bonanno as the new car sales person. He is exceptional. He is very knowledgeable about the product, educates as necessary, listens as appropriate and is a true pleasure to work with. Above all else, he creates an environment of trust. As long as Volkswagen continues to make an excellent product and as long as David Bonanno continues to sell them, we will be very loyal customers. More
We first visited an Audi dealership and were treated poorly so we were already disappointed with the car buying experience when we walked into VW North Scottsdale. We were greeted the moment we drove u poorly so we were already disappointed with the car buying experience when we walked into VW North Scottsdale. We were greeted the moment we drove up. Tim Pizzatola was such a patient saleman. Although we already had in mind the vehicle we were shopping for, Tim took the time to understand what type of vehicle we were interested in and showed us a few models that would better suit our needs. Tim was patient in explaining the VW features as neither my husband or I had ever owned a VW. Even though Tim was our sales rep, other sales reps offered to help during periods when we were waiting on financing, etc. The customer service at this dealership is excellent. There is a friendly atmosphere with a no pressure sales approach. Because of this, my husband and I both purchased vehicles the same day and we couldn't be happier with our choices. More
I had a very disappointing experience with the VW dealership in downtown Chicago where we bought our new Jetta 5 years ago. So I wasn't expecting much help at all pulling into the North Scottsdale De dealership in downtown Chicago where we bought our new Jetta 5 years ago. So I wasn't expecting much help at all pulling into the North Scottsdale Dealership with low tire pressure after our recent move to Arizona. Not only did they find a screw in the tire AND fix it for free, they performed a free carwash. An outstanding recall was taken care of, and I got a complimentary shuttle ride to work and back. I live my VW but had sworn never to buy another one due to our Chicago experience. Randy Braaten and his team changed my view entirely. I would love to come back to this dealership to purchase a new VW. More
I had a great experience purchasing a 2010 TDI Jetta from David Bonanno! We were only looking to try to figure out what kind of car to buy, but ended up purchasing because the experience was so great. I did David Bonanno! We were only looking to try to figure out what kind of car to buy, but ended up purchasing because the experience was so great. I did not know that buying a car could be fun. Thanks Dave!! More
Absolutely the best car buying experience we have had. We love the car and when it is time for a new one we will definately come back to VW North Scottsdale. Robert was very knowlegeable and answered all We love the car and when it is time for a new one we will definately come back to VW North Scottsdale. Robert was very knowlegeable and answered all questions. Nate was great as well. All of the paperwork was quick and easy to understand. I will definately recommend this dealership to anyone I know looking to buy a VW! More
Dealership went a long way to assist my daughter with her new lease. Aaron started the process by finding a fabulous vechile and getting the best price possible.We had to return on a day when he was unavaila new lease. Aaron started the process by finding a fabulous vechile and getting the best price possible.We had to return on a day when he was unavailable so David stepped in finished up with the paperwork and delivery. He hand wiped down the whole car and showed my daughter all the things she needed to know before driving away. More
Mr Bonanno came highly recommended by a friend who had purchased a vehicle from this dealership. Everything she said about him matched the experience I had in purchasing my vehicle. I liked the no-nonsens purchased a vehicle from this dealership. Everything she said about him matched the experience I had in purchasing my vehicle. I liked the no-nonsense approach of the dealership when it came to pricing of the vehicle which also made it more time efficient. I felt they were straightforward and honest about the pricing and financing of the vehicle. I would highly recommend this dealership and saleperson to anyone. More
After years of car buying and facing each new experience with trepidation, this turned out to be an outstanding experience throughout! Working with Bruce Lama and the finance staff of Forest & Nate was gre with trepidation, this turned out to be an outstanding experience throughout! Working with Bruce Lama and the finance staff of Forest & Nate was great, as it should be. They were considerate of our needs, professional...and...absolutely no games. We all worked hard to accomplish the deal that was complicated, I thought, by multiple trades but turned out to be smooth as silk. When it was discovered, by the dealership, that there was an additional discrepancy in trade values, not to their advantage, they immediately stepped to the plate, made the appropriate adjustments in an effort to salvage the sale and earn our future loyalty. And they have. I don't often take the time to write positive or negatives regarding a specific experience but felt compelled in this instance. Truly exceptional, professional service! More