Back

Volkswagen North Scottsdale

Phoenix, AZ

4.7
361 Reviews

7001 E Chauncey Ln

Phoenix, AZ

85054

Directions

By Type

Showing 361 reviews

November 20, 2010

Tukk did exactly what he said he would do for me. Nate got me better financing than I thought I could ever get. Tukk listened to what I wanted and then he found it for me. He did nto force me into a veh More

by johnaphotos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tukk and Nate
November 16, 2010

I called this dealership to ask a question about a car advertised on Autotrader. The salesman who answered, Bruce, said he was with another customer, but would call me back shortly. Bruce called back a More

by NormalCustomer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bruce
Dec 08, 2010 -

Volkswagen North Scottsdale responded

Greetings, We want to, first of all, apologize to 'NormalCustomer' in this public venue. We are happy to report that through dealerrater.com's format, we were able to reach out to this user immediately upon receiving this review and we were successful in starting a dialogue and mending our relationship. We anticipate this client to update this review soon, to reflect that communication. Irregardless of that action, we sincerely appreciate the opportunity given to us you,'Normal Customer,' to re-open the door of communication. By speaking up about your experience, you have helped us to identify an area of concern that has been and will continue to be addressed and monitored. We sincerely hope to see you again, Thank you, VW North Scottsdale Management www.vwnorthscottsdale.com

November 16, 2010

This is the 3rd VW I have bought from VW North Scottsdale. 2 of them from Ross. He is a low stress salesman. We tried to make a deal in 2009 but the numbers didn't work, but there was no high pres More

by dhagerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross
November 12, 2010

Bruce Lama listened to what vehicle I was interested in. He with "no-pressure" showed me the inventory, explained the differences, and allowed me to reach my own conclusion. The final price negotiation was More

by cdneuer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Lama
November 10, 2010

David worked with my boyfriend and I, patiently, for over a year. We struggled to decide whether repairing my Passat was best or purchasing a new vehicle. He made our new purchase of a VW Beetle easy and s More

by mikes1girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bonano and Robert Chandra
November 08, 2010

DAVID BONANO IS SO KIND & MAKES BUYING A CAR EASY! VERY RESPECTFUL OF MY TIME, FUN AND LISTENS TO WHAT YOU WANT. WE'VE PURCHASED 2 CARS FROM HIM & SOON TO BE A 3RD. I HIGHLY RECOMMEND HIM. THE SERVICE TEA More

by AIMSCRAY35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DAVID BONANO
October 29, 2010

Our salesman was Tim, I forget his last name but his number is 480-538-4776. We have been looking for a new car for 2 months now and we liked the feeling we got with this dealership and with this salesm More

by illcrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
October 27, 2010

We have had Rob Chandra as our Service Advisor since purchasing our first VW in 2001. Since then he has consistently exceeded our expectations in customer care. We drive past 3 other VW dealerships for More

by nicgirlsx2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chandra - Service Advisor
October 13, 2010

I have been a customer since 2002 (2000 VW Beetle), and most recently, my 2008 Jetta. My professional relationship with your dealership has been outstanding, and I look fwd. to Knowing that your entire st More

by ccoolair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Porter and team of mechanics, business center
October 09, 2010

My experience with them was wonderful. They were very friendly, knowledgeable, and willing to work with you. They were also very quick and tried to get me in and out of there. When they said the car wo More

by cgiff2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Pizzitola, Chris Powell, Nate
...
31
...