Volkswagen North Scottsdale

I provided the above ratings because the individuals mentioned treated me with patience, kindness and understanding. They took the time to explain and educate me as I traversed the process of purchasing mentioned treated me with patience, kindness and understanding. They took the time to explain and educate me as I traversed the process of purchasing my new vehicle. They were fair, friendly and informative. Most importantly, I was treated with respect and professionalism. Jim was very knowledgeable about the nuances of the vehicle and Robert was always available to answer my service questions and be very helpful in obtaining some elective equipment. I would highly recommend this dealership to anyone. More

Tim & Nate were extremely friendly, helpful, forthright, and eager to answer any and all questions that we had in regards to the car we were interested in purchasing. Tim made sure that we got forthright, and eager to answer any and all questions that we had in regards to the car we were interested in purchasing. Tim made sure that we got a look at every possible option within our price range, made us feel comfortable and welcome for the entire visit, and even worked with Nate to process our applications multiple ways until they found the best possible payment to fit our budget on the car we wanted. We're ecstatic about our new car, and VERY glad we chose VW North Scottsdale as our first stop...we didn't need to go anywhere else, and plan to tell our friends! More

I have been serving my car at VW Scottsdale for over 10 years now (on my second VW) and have worked with Rob Chandra as a Service Manager. Today I needed windshield rubber replacements and Robert Anaya in years now (on my second VW) and have worked with Rob Chandra as a Service Manager. Today I needed windshield rubber replacements and Robert Anaya in Parts helped me. He was fantastic -as is everyone there - from Service manager, Parts and cashier. Robert came to help me immediately and while I was checking out, he had the wipers all replaced. The price was competitive and the service far beat the competitors. He was very pleasant, efficient, professional and it was a "typical" stop at VW North Scottsdale where I felt warmyly, efficiently and professionally tended to. They're the best! :) More

The entire staff at North Scottsdale VW treated us like family. From the first phone call to driving off in our new car Karen was a breath of fresh air. It is always difficult to know if you have negoti family. From the first phone call to driving off in our new car Karen was a breath of fresh air. It is always difficult to know if you have negotiated the best deal when buying a used car, however this is not the case at this dealership. When we sat down to sign the papers there were no surprises or hidden costs. Great dealership to work with! More

This was my second vehicle purchase from VW North Scottsdale in six months mainly due to Bruce Lama and the entire staff there. They treat you very well there and don't play the typical games that a Scottsdale in six months mainly due to Bruce Lama and the entire staff there. They treat you very well there and don't play the typical games that a lot of dealers do. Thanks VW North Scottsdale! The Jeep Wrangler is my midlife crisis and will enjoy it for years to come. More

The salesman was very knowledgeable, he was able to think outside the box to find a car that would meet our price restrictions. The entire staff was helpful and friendly and they worked fast to get us in and outside the box to find a car that would meet our price restrictions. The entire staff was helpful and friendly and they worked fast to get us in and out. They even stayed open late to make sure we got to go home in our new car! More

Aaron and Tukk were great to work with and they made my car buying experience very enjoyable. What I enjoyed most about buying my car from them is that they were always available to answer all my questions car buying experience very enjoyable. What I enjoyed most about buying my car from them is that they were always available to answer all my questions and concerns, even after I had already bought the car and were not pushy or persistent for me to come to my final decision. More

We worked with Aaron Headley on my wifes new Volkswagen EOS.. He did a tremendous job getting us exactly what she wanted for far less than I had told him I was willing to pay.. He worked very hard to get u EOS.. He did a tremendous job getting us exactly what she wanted for far less than I had told him I was willing to pay.. He worked very hard to get us the price and the rate of interest that we ended up with. We came to him hat in hand with a rather large roll over, not perfect credit, and little to put down. He worked a miracle and we ended up with a great interest rate, payments far less than we had been paying on our trade in, and with everything said and done we still walked out with a total price far below what I had anticipated on paying.. Once again thank you to Aaron for a great experience and I will send anyone looking for a vehicle your way... More

Tukk was such a pleasure to work with. My husband and I have bought from him in the past and he was honest and made transaction smooth. It was just so nice to get the sale done with no hassle. We will a have bought from him in the past and he was honest and made transaction smooth. It was just so nice to get the sale done with no hassle. We will always use Tukk on any sales and recommend him to friends and family...:) More

I have never been so impressed with a dealership. Bruce Lama was certain that, even things I wouldn't have noticed, were perfect before I took off in the car I purchased. He had calls from other customers Lama was certain that, even things I wouldn't have noticed, were perfect before I took off in the car I purchased. He had calls from other customers while he was working up my deal, yet acted as I was the most important client in the world! His honesty, knowledge of cars, professionalism and friendliness are uncanny, paramount qualities one wishes to have with whom they deal when buying such an important purchase. Jim, Manager that morning, and Wooody, in Finance, also were fantastic. I was treated fairly, with respect, and the entire experience was not stressful...for the first time in buying a car. I would also like to say that it was noticable, the way in which the dealership was set up and how it looked. It would be a great environment to work in, so classy. And the shop? Allowing music for the mechanics, their pictures at their stations, so cool. Also, "spotless!" Of course, having helped my architect/general contractor long-time boyfriend on job sites, I realize the importance in safety and quality of workmanship that clean work site increases those factors. And the front area? Hey, I wouldn't mind working at Bruce's desk! The colleagues appear to get along well with one another (customers notice when there is tension, especially in the commission-based arena.) I plan to buy every car from here out from Bruce Lama. As well, I will use VW N Scottsdale's Service Department. I understand their pricing for smaller "keep ups" such as oil change is reasonable, so why not have all service at one place for ease of keeping records and so I may have my car worked on by VW trained mechanics? All in all, I give this dealership 110%!! More