Volkswagen North Scottsdale

I have owned several Lexus and Mercedes vehicles and feel the service I received at North Scottsdale VW was far better than either of those. They seemed to truly care that I was very happy with both the sal the service I received at North Scottsdale VW was far better than either of those. They seemed to truly care that I was very happy with both the sales and service experience. My Tiguan is also the best vehicle I have ever owned, especially considering the value for the price. The Carefree Maintenance is superb as is the Sign and Drive event, which is a hassle-free way to obtain a vehicle. More

This is the first time I have ever been treated so well at a car dealership. I purchased a new car that had problems at the outset. They bent over backwards to try to fix the problem, but all attempts pr at a car dealership. I purchased a new car that had problems at the outset. They bent over backwards to try to fix the problem, but all attempts proved not successful. They took the car back with NO arguments and provided a another new car for me. This is what I call call the pinnacle of honesty, integrity and customer service. I would recommend this dealership to anybody and that is saying something as I have been screwed by too many other car dealers in my life and I have a deep mistrust of car dealers in general. These guys were absolutely great! More

this has been my 3rd visit to VW of NS and each time we left with a car. And each time we worked with David. We met David 2 years ago and he was the only person to help my son Adam with his school project. left with a car. And each time we worked with David. We met David 2 years ago and he was the only person to help my son Adam with his school project. He took the time of his work schedule to explain the process of car sale. I was absolutely amazed by his patients, friendliness and sense of humor. After this experience I went back to David when I was ready to get my car. And again it was amazing how fun it was to shop for car. Needles to say,about 9 months ago he helped my son get his 1st Jetta and we started calling David "uncle Dave " . He is absolutely the best, and I'm recommending this dealership to all my friends, but I always tell them ask for David and give them his business card Sylva Hrabovsky More

We absolutely love Volkswagon of North Scottsdale!!! After attempting to determine what type of vehicle we wanted, we were overwhelmed. We had heard some great things about VW of NS and decided to go. After attempting to determine what type of vehicle we wanted, we were overwhelmed. We had heard some great things about VW of NS and decided to go. David Bonanno calmly approached us and asked if anyone had helped us yet. There was not one bit of cheesy salesman with this guy. Dave was patient and educated. Any question that I had was politely answered, there were some great laughs, and everyone was really great. We did end up buying a car, and I couldn't imagine EVER shopping anywhere else. This was simply such an amazing experience!!! More

Mr Jim Knights, General Manager and The Penske Group, Mr Jim Knights, General Manager and The Penske Group, Volkswagen, is not just a car, it's a LIFE STYLE! (Thats what Richard Cross said to me and Mr Jim Knights, General Manager and The Penske Group, Volkswagen, is not just a car, it's a LIFE STYLE! (Thats what Richard Cross said to me and now I have Style!!) As one of your customers, I recently purchased a car from your company because of my friend’s recommendation. I wanted to say thank you and show my appreciation to the salesman, Richard Cross, he restored faith in me about car salesman!!! He called me with information about the sale and emailed me, I was hesitant at first, I wanted to wait!! Well Mr Cross made me feel comfortable and treated me like a friend, not just his next dollar! He showed great integrity and honesty from the very beginning! I wasnt sure if I wanted the GTI or the Jetta but with the advice he gave me in purchasing the right product, I can say that I am greatly satisfied with the car I bought from your company. The Jetta has real style! I would also like to speak well of your other sales representative and you, Jim, but mostly Richard Cross for his great effort in helping me purchase the car I wanted. He assisted me very well and even gave me several cars to choose from and allowed me to try each one. For this reason, I was able to get the right car. Again, I wanted to let you know that I greatly appreciate the sales representative Richard, even though he isn t officially hired yet! Your company should be greatful and highly appreciative to have such a good salesperson with great customer service!! I do think that great salespeople are able to make you feel great even after a deal is done and over, Richard called me after the deal was done and I was home, just to check on me and make sure I was happy and safe!!! Anyway, when I get that survey asking me about the dealership and the salesperson. You can bet I ll rate Richard Cross, the highest on all categories. In addition, let him know that I will be referring all my friends and neighbors. Truly Satisfied Justin Ellis More

This is then 2nd time we had the pleasure of dealing with VW North Scottsdale. We got an awesome deal on both our purchase and trade in. Our original contact was Tukk and when we showed up unannounced, Tuk VW North Scottsdale. We got an awesome deal on both our purchase and trade in. Our original contact was Tukk and when we showed up unannounced, Tukk was in the middle of something else and introduced us to Bruce, who graciously showed us as many cars as we wanted to look at in the 107 degree heat. While we were signing papers, Bruce made sure the car was spotless clean even after it came back from it's bath, made sure we understood how everything worked, answered all our questions and made sure we were satisfied. I would highly recommend VW North Scottsdale and especially Bruce and Tukk. ~ Mike and Cheryl More

I spent 2 months searching for the best deal on the car I wanted. I first went to Chapman VW to find a new car and they treated me poorly, offered me $800 for my trade-in, and said I would not qualify for fi wanted. I first went to Chapman VW to find a new car and they treated me poorly, offered me $800 for my trade-in, and said I would not qualify for financing below 11.4% interest. I also went to Camelback VW and they did a little better but neither of the 2 dealerships even came close to what Bruce at North Scottsdale VW offered me. He gave me the price I wanted, offered $3,000 for my trade (that's $2200 more than what chapman offered me) and he got me financed at 2.9%. I quickly realized that the others were completely ripping me off. Bruce gave me a deal that ended up saving me thousands of dollars. I am unbelievably happy with my new car. I would say you're crazy if you go anywhere else. It was the easiest car buying I've ever experienced. I only wish I had gone there first! I would have saved myself a lot of time and a lot of pain. More

I dealt with tukk at Volkswagen North Scottsdale. He was low pressure, informative, reasonable, and gave us an amazing deal. I would highly reccommend working with him. The manager was nothing but pleasan low pressure, informative, reasonable, and gave us an amazing deal. I would highly reccommend working with him. The manager was nothing but pleasant and the entire process was smooth and easy. You absolutely cannot go wrong with this dealership. More

This is the 3rd car we have bought from this dealership and have referred many friends and family. Working with David Bannano is always a pleasure! No pressure, friendly atmosphere by all that work there and have referred many friends and family. Working with David Bannano is always a pleasure! No pressure, friendly atmosphere by all that work there. We always feel good about purchasing a car with this dealership. We even drive across town to give David our business. Thanks David! You're the best! More

I was not sure i could afford the car I wanted, but once Bruce knew what I wanted he was extremely nice and helpful in getting me my dream car. The whole process was quick easy and enjoyable, and I am so h Bruce knew what I wanted he was extremely nice and helpful in getting me my dream car. The whole process was quick easy and enjoyable, and I am so happy with my new yellow bug! More