
Volkswagen North Scottsdale
Phoenix, AZ
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Excellent car buying experience Our family was forced into car shopping as our previous Volkswagon was totaled in a car accident. After calling around the Valley to get prices, I pla Our family was forced into car shopping as our previous Volkswagon was totaled in a car accident. After calling around the Valley to get prices, I placed a call to North Scottsdale VW. Spoke with Nate and he promptly told me he would match the price I was given elsewhere. When I got to the dealership he put me in touch with David Bonanno to finish the transaction. I can not say enough wonderful things about Dave and the experience we had at this dealership. No game playing, straight talk and reliable information. They do what they say. Dave went over all the details clearly and made sure we were comfortable with every step. We purchased the first car, then a few days later decided our family needs the 100% safety of being in a VW, so we traded in our other cars and rounded out the family in Jetta's. Our family motto is Volkswagon's for the win and Dave Bonanno is OUR GUY. Thanks Dave, keep up the good work. More
Excellent service. Simply the best and easiest people to deal with. David Bonanno really made what is usually a painful process actually very enjoyable. Not the usual sa Simply the best and easiest people to deal with. David Bonanno really made what is usually a painful process actually very enjoyable. Not the usual sales bluff, David really listened to our needs and priced us according to our budget. Cannot recommend this dealer highly enough. Craig and Lisa. More
Great service My daughter was looking for a new golf, it was her dream car after calling around to a few dealerships this was the one that was the easiest and frien My daughter was looking for a new golf, it was her dream car after calling around to a few dealerships this was the one that was the easiest and friendliest to deal with. They got the deal pre-approved with no hassle and her very first experience buying a car was a great one!!! More
James provided us with outstanding customer service. His sales knowledge was second to none. He helped us find the car we needed in the shortest time possible making our transaction easy and fun. The valu sales knowledge was second to none. He helped us find the car we needed in the shortest time possible making our transaction easy and fun. The valuation of our trade was fair and the price of our new/used VW Touareg was also fair. We will be recommending James to any customer that is in the market for an automobile and will be working with James in the future on any and all of our car needs. James has not only converted myself to the VW brand but has facilitated a family wide transition to the volkswagen brand. As we were unfamiliar with the brand in the past, James worked hard to increase our VW knowledge and made us feel good about our decision to with (the new to our family) brand VW. James carried himself in a very professional manner and made us proud to say that we had indeed purchased our car from James. More
These people are like trusted family members. Chuck sales was honest with me and Chad finalcial went out of his way to get me approved. Ms Tuesday, well what can I say Beauty and Intelligence, what a co was honest with me and Chad finalcial went out of his way to get me approved. Ms Tuesday, well what can I say Beauty and Intelligence, what a combination. All said and done you all have help to make a dream come true. I truly enjoy motoring in my Mini Cooper S. Thank you! Walt... More
This was, by far, the absolute best/easiest car buying experience I've ever had. Strangely enough, it was actually kind of fun. Dave was really great to deal with and had a good sense of humor. I've purch experience I've ever had. Strangely enough, it was actually kind of fun. Dave was really great to deal with and had a good sense of humor. I've purchased 13 cars over the years and this was the first time I honestly felt like i was getting a good deal with a very transparent and honest sales process. Extra bonus: I mentioned I was hungry while we were doing the paperwork and Dave brought me a plate of BBQ! I am now a devoted customer and will be recommending this dealer to everyone I know. More
It was a great experience! I love my new VW. James Hedland was very helpful and professional. And everyone I dealt with was very friendly and helpful, and I will tell all my friends and family what gr Hedland was very helpful and professional. And everyone I dealt with was very friendly and helpful, and I will tell all my friends and family what great service I received here and I look forward to purchasing more cars from this dealership down the road. More
Buying your first car is nerve racking – fortunately, I was able to work with David Bonanno! I completed paperwork in one hour and happily walked out with car keys! No hassle and perfect price! Request Dav was able to work with David Bonanno! I completed paperwork in one hour and happily walked out with car keys! No hassle and perfect price! Request David Bonanno, you won't regret it! More
We went in for a Used Tiguan and found better prices at this Scottsdale dealership than in a lot of places we looked. The people there not only in sales but in service are helpful and prompt. I would rec this Scottsdale dealership than in a lot of places we looked. The people there not only in sales but in service are helpful and prompt. I would recommend this dealer to anyone looking for a car. More
My experience at VW North Scottsdale was phenomenal! I was greeted immediately upon entering the dealership by a friendly Chad Hansen. He, along with Ross Winterhalter, helped me to make a decision on wha was greeted immediately upon entering the dealership by a friendly Chad Hansen. He, along with Ross Winterhalter, helped me to make a decision on what car was right for me. I never once felt like I was being "sold" a car, but rather was being educated about the different vehicles and their options. I spent hours deciding what car was right for me and both Chad and Ross were very patient with me and my indecision. I could not be more appreciative for their assistance in this part of the new car purchase process. Additionally, the "negotiation process" was seemless -- very fair and to the point. We were able to come to an agreed lease amount in a short amount of time. This was by far the easiest purchase process I have ever had at a dealership all due to the assistance I received from Chad and Ross. I couldn't be happier with my new CC and would recommend VW North Scottsdale to anyone looking to purchase/lease a new or used car. More