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Volkswagen Marin
San Rafael , CA
111 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 111 reviews
October 04, 2023
I’ve always had very good service here. Sergio is thorough and considerate. Leaves no stone unturned. Sergio is thorough and considerate. Leaves no stone unturned. More
by DRLYNDABUNN
Verified CustomerEmployees Worked With
Helpful October 03, 2023
David Lu is by far the BEST sales associate I have ever worked with. He went the distance to get me exactly what I wanted! The service was professional, efficient, and no-nonsense. Highly recommend this de worked with. He went the distance to get me exactly what I wanted! The service was professional, efficient, and no-nonsense. Highly recommend this dealership! More
by beitlerjenn
Employees Worked With
David Lu
October 01, 2023
Really helped us get what we needed and wanted- super helpful, knowledgeable and made the experience really nice. helpful, knowledgeable and made the experience really nice. More
by stephanmk18
October 01, 2023
Jesse is the most knowledgeable EV sales associate I’ve met. I am quite a EV nerd and he thought me a few things. Very conscientious and showed me all the features and really talked me through the deta met. I am quite a EV nerd and he thought me a few things. Very conscientious and showed me all the features and really talked me through the details of several models. To be honest, I am pleased to have a relationship with Marin VW. More
by karpa.sweeney
October 01, 2023
Great communications and integrity. Always a clean car when I pick up also. Appreciate the Lyft home too! Always a clean car when I pick up also. Appreciate the Lyft home too! More
by ASIMONS12
September 30, 2023
Omar Ruiz was very friendly, knowledgeable and professional. He seemed genuinely interested in getting to know me and the kind of car I needed . professional. He seemed genuinely interested in getting to know me and the kind of car I needed . More
by KNTHKOPPES
September 30, 2023
Estimated time to complete service work is never accurate and communication about the service status is poor. Always a frustrating service experience. and communication about the service status is poor. Always a frustrating service experience. More
by tklein2
Employees Worked With
September 30, 2023
Richard was extremely helpful and courteous. I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car bac I had a problem with a brand new car and he took care of me getting me into a rental and away within minutes. He communicated well and got my car back to me fast. More
by ALEXMFLINT
Employees Worked With
September 30, 2023
Clean, efficient. Great work, timely. Richard was great to work with. Would recommend this dealership to anyone. Great work, timely. Richard was great to work with. Would recommend this dealership to anyone. More
by CYNTHIA_TRADER09
Employees Worked With
September 29, 2023
The management here is not customer service oriented at all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. all. I had a very bad experience. A bunch of big egos trying to get you in and out and they want the customer to make their job easier. More
by sumanbains_32
Employees Worked With
