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Volkswagen Marin
San Rafael , CA
124 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 124 reviews
July 17, 2024
It was a pleasure dealing with Adam and the team on a new VW. He was very responsive via text and email, and the whole process was about as easy as possible. Highly recommended! VW. He was very responsive via text and email, and the whole process was about as easy as possible. Highly recommended! More
by Brubaker
Employees Worked With
July 10, 2024
Fantastic Car Buying Experience with Adam at VW Marin! I recently had the pleasure of purchasing a VW Tiguan from Adam at VW Marin, and I cannot say enough positive things about the experience. From th I recently had the pleasure of purchasing a VW Tiguan from Adam at VW Marin, and I cannot say enough positive things about the experience. From the moment I walked onto the lot, Adam greeted me with a warm smile and genuine enthusiasm, setting the tone for a wonderful car-buying journey. Throughout the entire process, Adam was incredibly helpful and attentive. He took the time to listen to my needs and preferences, patiently answering all my questions and providing valuable insights about the VW Tiguan. His knowledge of the vehicle was impressive, and he was able to highlight key features that aligned perfectly with what I was looking for. What truly stood out was Adam's upfront and transparent approach. He was honest about pricing, financing options, and any additional fees, ensuring there were no surprises along the way. This transparency built a strong sense of trust, making me feel confident in my decision to purchase the Tiguan. Moreover, Adam was not just focused on making a sale; he genuinely cared about ensuring I was happy with my choice. He went above and beyond to make the entire process smooth and stress-free, even following up after the sale to see if I had any further questions or needed assistance. Overall, my experience with Adam at VW Marin was exceptional. His professionalism, friendliness, and dedication to customer satisfaction were truly commendable. Thanks to him, I am now enjoying my new VW Tiguan and would highly recommend anyone in the market for a car to visit VW Marin and ask for Adam. He is a true asset to their team! More
by Dwitiy
Employees Worked With
July 08, 2024
Adam was a solid sales manager that was super responsive in the buying process. He went out of his way to give me extra touch up paint for any small scratches that may come up too in the buying process. He went out of his way to give me extra touch up paint for any small scratches that may come up too More
by SF Ride
Employees Worked With
June 29, 2024
After talking to him for a few minutes he already knew what car was the best for my family. Super honest guy who knows what he’s talking about. So happy with my new car!! I can tell by his work he’s very what car was the best for my family. Super honest guy who knows what he’s talking about. So happy with my new car!! I can tell by his work he’s very experienced. More
by Rejanycohen
Employees Worked With
June 05, 2024
Adam , was great! very knowable and help me a lot ! Great service and experience ! A great asset To auto group! very knowable and help me a lot ! Great service and experience ! A great asset To auto group! More
by apollobulatao
Employees Worked With
Other Employees :
Emad Burjaq was especially great in professionalism service and help me tremendously in purchasing my car a true asset to your company
May 28, 2024
Great experience purchasing a new GTI. Manny and Leonel were great to work with, zero pressure and great attitudes. I highly recommend choosing Marin VW for your next car purchase. Manny and Leonel were great to work with, zero pressure and great attitudes. I highly recommend choosing Marin VW for your next car purchase. More
by steve.h
May 16, 2024
Adam is super responsive and responsible during the purchase process. The price negotiation is transparent and there are also follow-up Q&As. purchase process. The price negotiation is transparent and there are also follow-up Q&As. More
by Mike
Employees Worked With
May 15, 2024
This is the third car I have purchased from Marin Volkswagen. Each experience has been better than the last. I was treated respectfully, I got a deal I’m comfortable with, and the staff are really gr Volkswagen. Each experience has been better than the last. I was treated respectfully, I got a deal I’m comfortable with, and the staff are really great. Best purchasing experience ever. Also, the service department is second to none. Polite and professional. More
by Geep35
April 16, 2024
Staff are very helpful and responsive They scheduled me immediately for the same day of service immediately for the same day of service More
by Faranak Haghighi
Employees Worked With
Other Employees :
Sergio, Richard Odetto
April 07, 2024
I was very happy with the customer service and the car! Thank you Bobby C., Shah, and Lionel. :) Thank you Bobby C., Shah, and Lionel. :) More
by Peg S.
Employees Worked With
Other Employees :
Lionel (finance guy), Jason Arnold, Robert Collins
