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Volkswagen Marin
San Rafael , CA
126 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 126 reviews
February 19, 2022
TYLER AT VW/AUDI in San Rafael WAS BEYOND HELPFUL, OUTSTANDING AND HIS CUSTOMER SERVICE IS A++++….My wonderful Prius of 12 years had its days. Tyler had remembered us from months back. We put our name OUTSTANDING AND HIS CUSTOMER SERVICE IS A++++….My wonderful Prius of 12 years had its days. Tyler had remembered us from months back. We put our name down on the ID BUZZ. It is not available for 30 months. We wanted an all Electric car. They only had beautiful 2019 Tesla. Love it!!!! Tyler is always there when I need any education on the Tesla. More
by tracyawright1
Employees Worked With
Sonnen Volkswagen
January 24, 2022
Thank you Jesse Leeman and George Tenido for an incredible buying experience! You both made this so enjoyable and easy! Communication was on point and you were able to get me a good trade in value incredible buying experience! You both made this so enjoyable and easy! Communication was on point and you were able to get me a good trade in value and deal on the car without being pushy! Everyone was transparent and also had a great sense of humor! Thank you Joshua for making all of the paperwork quick and straightforward as well. I will 100% use this dealership again in the future! More
by Rachel E.
Employees Worked With
Jesse Leeman, George Tenido and Joshua Sirof, Sonnen Volkswagen
May 22, 2021
No gimmick, straight up honest dealership. After visiting multiple dealership in the bay area, this dealership is a class on its own. No pressure sales, no hidden fees. The people here makes car b visiting multiple dealership in the bay area, this dealership is a class on its own. No pressure sales, no hidden fees. The people here makes car buying a pleasure. More
by Yorr23
Employees Worked With
Patricj Heissenbuttel
June 22, 2017
Good car dealership, reasonable salespeople I've bought 2 cars from this dealership and have had good interactions with everyone who works there. They actually held a car for a whole week while I've bought 2 cars from this dealership and have had good interactions with everyone who works there. They actually held a car for a whole week while I made up my mind whether to buy it or not, which was kind. (I did eventually). The salespeople are nice and not too pushy, the managers are competent, the parts guy is a crackup, and I have no complaints with the service team. I would recommend this dealership to anyone looking for a car. More
by rabbitbeetle
Employees Worked With
Myles, Julio, Vicki
January 10, 2016
Bought a used car and when I'm back they had sold it On the 31th of December, of course the sales team was eager to sell, and after a short negotiation i accept a price and tried to pay on my credit car On the 31th of December, of course the sales team was eager to sell, and after a short negotiation i accept a price and tried to pay on my credit card. Since they can only charge 5000 on the credit card I said I would wire internationally the balance and get the car on the 11th. For my surprise I show up on the 10th and they sold the car and as an excuse the 5000 dollars was to hold the price and not the car. I felt really mistreated by the sales floor manager being sarcastic if I wanted the 5000 back. More
by GS
Employees Worked With
Julio and the floor manager
