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Volkswagen Marin

San Rafael , CA

Overview
Employees
Reviews
Vehicles
4.8
124 Reviews
Welcome to Volkswagen Marin. As part of the indiGO Auto Group, we prioritize continuous improvement and honor the heritage of the Volkswagen brand. At Volkswagen Marin we passionately activate customers' ownership! Our focus always to offer you a boutique car buying experience.
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720 Francisco Blvd W

San Rafael , CA

94901

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Showing 124 reviews

March 25, 2023

Thanks so much to all ,great people, very helpful, , Adel , moe ,Emily sinkford , l like a lot my car ! More

by Leticia2237
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adel,moe , Emily sinkford !, Sonnen Volkswagen
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Apr 07, 2023 -

Volkswagen Marin responded

Thank you for your kind words, Leticia. We are so glad that the team at Volkswagen Marin was able to provide great service during your visit. We would like to extend special thanks to Adel, Moe, and Emily Sinkford for playing a significant role in helping making your car purchase experience positive. It is our mission to create a joyful automotive ownership experience and hearing that we have achieved this with you is something we take great pride in. If there's ever anything else we can do for you, please do not hesitate to reach out!

March 22, 2023

Omar was efficient, kind,helpful, I would highly recommend him and so far love my jetta' More

by vivinmv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar and manager
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Apr 07, 2023 -

Volkswagen Marin responded

Thank you, Vivin, for your kind words about Omar and your experience with us at Volkswagen Marin. We are thrilled you love your Jetta and we're pleased to hear that Omar provided you with an efficient and helpful service. We pride ourselves on offering high-quality service here at Volkswagen Marin and we always want our customers to feel looked after. That's why we value feedback like yours so much; it helps us continue to be the best dealership in town! Again, thank you for your review and for choosing us for your car needs. We hope to serve you again soon.

March 18, 2023

Ask for Drew, you will have a great experience, he’s focused on service , providing all the information, a professional attitude with a smile. They have a Great Team at Marin VW More

by simarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Espiritu, Victor Vala, Sonnen Volkswagen
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Mar 20, 2023 -

Volkswagen Marin responded

Thank you for your kind words about our team here at Volkswagen Marin! We take pride in providing the highest levels of customer service and support and are thrilled you had such a positive experience with us. It is especially rewarding to hear when an individual from our staff has gone the extra mile to ensure that a customer leaves satisfied. Drew will be so pleased to know he made such an impression on you. We look forward to welcoming you back soon for all of your automotive needs. Thank you for your patronage!

February 15, 2023

The sales rep Abraham Ahmady was friendly, respectful and honest. He made the buying process easy and straightforward. I recommend him. More

by dcost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonnen Volkswagen
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Feb 28, 2023 -

Volkswagen Marin responded

Thank you for choosing Volkswagen Marin, Dcost. I'm glad to hear that Abraham was able to provide excellent customer service and make the buying process easy for you. We appreciate your business and hope you enjoy your new vehicle!

December 29, 2022

Service department is on point with communication and friendliness. Haven't dealt with sales, but I wouldn't hesitate to use them if/when I replace my VW. More

by sasha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in service, Sonnen Volkswagen
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Feb 08, 2023 -

Volkswagen Marin responded

Thank you for choosing to service your Volkswagen at our dealership Sasha, and for taking the time to leave a review. We're happy to hear that our Service department has been meeting your expectations with regards to communication and friendliness. We hope you'll continue to choose us for all of your Volkswagen needs in the future.

December 17, 2022

Fantastic experience. Omar was an incredible salesperson - knowledgeable, no pressure, friendly and made the whole experience enjoyable (not something ai typically associa More

by David B Novato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar (and Mo) , Sonnen Volkswagen
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Feb 08, 2023 -

Volkswagen Marin responded

Thank you for your kind words about Omar and your overall experience with VW Marin, David. We're thrilled to hear that you had such a positive experience and that Omar was able to provide the level of service you expect when buying a car. We hope you'll visit us again in the future should you be in need of another vehicle. Thanks for choosing Volkswagen Marin!

December 11, 2022

Excellent service in each category, I Have been leasing cars for many yeas and always return. More

by vitalitea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahin Kangarani, Emad Burjag, Omar Ruix
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Feb 08, 2023 -

Volkswagen Marin responded

Thank you for your loyalty to Volkswagen Marin, Vita. We're so happy to have you as part of the family and appreciate your kind words about our dealership. We'll be sure to pass on your compliments to our team. We hope you'll continue leasing with us for many years to come and if there's anything we can do to make your experience better, please don't hesitate to let us know.

November 17, 2022

Exceptional experience buying an $8000 used car from the Audi-VW dealership in Marin, CA. They rolled out the carpet for me as if I was buying a $70,000 SUV. The car itself was in great condition and the wa More

by Dizzy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sonnen Volkswagen
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November 11, 2022

EVERYONE was was excellent! Car ready before expected. Loaner was great! I’m very happy!! More

by elaineneuwirth0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonnen Volkswagen
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February 19, 2022

TYLER AT VW/AUDI in San Rafael WAS BEYOND HELPFUL, OUTSTANDING AND HIS CUSTOMER SERVICE IS A++++….My wonderful Prius of 12 years had its days. Tyler had remembered us from months back. We put our name More

by tracyawright1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonnen Volkswagen
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