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Volkswagen Fall River

Fall River, MA

Overview
Reviews
4.9
48 Reviews
Call Dealership (508) 678-5555

80 William S. Canning Boulevard

Fall River, MA

02721

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Showing 48 reviews

February 18, 2025

Fillipe is the absolute BEST! He went above and beyond to help me out in making sure I not only got a good deal on a great car but also that I got the right car for my family and More

by dayocreative
Recommend Dealer
Yes
Employees Worked With
Fillipe
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Feb 19, 2025 -

Volkswagen Fall River responded

We're delighted to hear that Fillipe provided such exceptional service at Volkswagen Fall River! It's wonderful knowing he helped you find the perfect car for your family. Thank you for sharing this fantastic feedback with us!

February 14, 2025

Oil change took the time they said it would. Reasonable price (with a coupon) and they washes and vacuumed the car when done. More

by wcorey99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 17, 2025 -

Volkswagen Fall River responded

We're glad to hear that your oil change experience at Volkswagen Fall River was timely and reasonably priced! It's great to know you appreciated the added touch of a wash and vacuum. Thanks for choosing us!

December 30, 2024

VW Fall River always makes things right. Professional, good communicators, courteous team. 5 star service. More

by Ventomanagementllc
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 31, 2024 -

Volkswagen Fall River responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Volkswagen Fall River consistently provides top-notch service. We appreciate your support and look forward to serving you again in the future!

December 10, 2024

Everyone at the shop was great From service to gent that drove my car out of back lot for pickup More

by Garyleduc618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
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Dec 11, 2024 -

Volkswagen Fall River responded

Thank you for choosing Volkswagen Fall River, Gary! We appreciate your feedback.

November 19, 2024

We had a great experience here purchasing a new Atlas. Hunter and Jon were great! 10/10 recommend! More

by Kayla Camara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter
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Nov 19, 2024 -

Volkswagen Fall River responded

Kayla, we are glad to hear that Hunter and Jon made a great team. Thanks for recommending Volkswagen Fall River! Enjoy the new Atlas!

September 28, 2024

Professionals all the way. Loads of great deals and no nickel and diming. Very happy. More

by M.janus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Sep 30, 2024 -

Volkswagen Fall River responded

Thanks for leaving Volkswagen Fall River a review. Have a great day!

September 09, 2024

Easy to work with. Knowledgeable, helpful staff. It was a pleasure dealing with each group. More

by trishwholey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Sep 09, 2024 -

Volkswagen Fall River responded

Thank you for your confidence in Volkswagen Fall River, and for your business. We are grateful to have you as a customer!

August 02, 2024

The service and professionalism is what brings me back to Volkswagen Fall River The sales team is knowledgeable , finance dept is very helpful Just a great business More

by Rkirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Rosenberg
Report | Print
Aug 02, 2024 -

Volkswagen Fall River responded

We're delighted to hear that our service and professionalism keep you coming back to Volkswagen Fall River. Thanks for the kind words about our sales team and finance department!

July 30, 2024

Have brought my Jetta to vw of fall river for service for a long time. Very happy. Staff is always helpful and friendly every time More

by mary416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Golden--Service Dept
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Jul 31, 2024 -

Volkswagen Fall River responded

Thank you for your continued trust in Volkswagen Fall River! We're delighted to hear that our staff has consistently provided helpful and friendly service. We look forward to serving you again soon!

July 17, 2024

Not the same as when it was Mattie Imports. Automated service results in treating me as just a number. Had been a loyal customer for 9 years getting my VW serviced and now going to another VW More

by rmvjr139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane doe
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Jul 24, 2024 -

Volkswagen Fall River responded

We apologize for the change in your experience and any inconvenience caused. We strive to provide personalized service, so it's disappointing to hear that we fell short. If you have any further concerns or would like to discuss this more, please reach out directly. We'd love a chance to earn your business back. Thank you, Daniel Doucette - General Manager - (207) 252-5868.

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