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Volkswagen Clear Lake
Houston, TX
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I need to amend my previous review given to this dealership. At the time I rated it poorly, but I have to admit that they came back and resolved my inconvenience promptly. They replaced my 2022 Atla dealership. At the time I rated it poorly, but I have to admit that they came back and resolved my inconvenience promptly. They replaced my 2022 Atlas for a brand new 2023 after realizing that the original vehicle had a factory defect. They did what they had to. It was not a simple apples to apples replacement, but they did what they had to do to support the brand and keep their customer under their wings. Thank you to Nelson Santibañes and the whole management team for getting the problem resolved. More
I recently purchased a 2023 Volkswagen Taos SE and the car net module was defective ,Victor whom was very polite and professional from the service department corrected the problem and had me out the door car net module was defective ,Victor whom was very polite and professional from the service department corrected the problem and had me out the door in an hour and a half , I am very pleased with the service and kindness I received here at ClearLake Volkswagen . More