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Volkswagen Clear Lake
Houston, TX
465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 465 reviews
September 06, 2023
I received excellent service. My expectations were exceeded. The customer service was beyond great. The advisor was very knowledgeable. He made sure I was in and out in reasonable My expectations were exceeded. The customer service was beyond great. The advisor was very knowledgeable. He made sure I was in and out in reasonable time. And offered his business. More
by diana.gutierrez930
Employees Worked With
Juan Gallegos
September 05, 2023
This dealership should close the repair shop! !! For me to have been driving a Volkswagen since the 80's...I know that Volkswagen is a well made vehicle. Porsche, Audi, Bugatti, Bentley, have a Vo !! For me to have been driving a Volkswagen since the 80's...I know that Volkswagen is a well made vehicle. Porsche, Audi, Bugatti, Bentley, have a Volkswagen engine and the list goes on...these vehicle's require a certified mechanic. They advertise they have CERTIFIED Mechanics??? That seems to be a JOKE!!! There is NO way that you can take your car in for one thing and leave with another. While driving down the street more problems arise! Jeff Davis the Director of Operations is NOT doing his job, he is covering up for all the mistakes being made in his department. Jeff blatantly LIED to my face several times, he claim that he watched the Mechanics repair my car.. but when I came Back,(45min. later)he said the mechanic stated the seat was in a forward position and stuck?? The LIES people tell! WOW!! I drove into the dealership with my seat working perfectly fine. I even tried asking for the mechanics name that "worked" on my car and he would not give me his name because he knew he was in the wrong. Staff is constantly changing which means management is HORRIBLE!! No one there has longevity!! Sad no one last long, you can't build a relationship with anyone.. I should have stayed with Archer Dealership!! More
by Tammy W.
Employees Worked With
Jeff Davis
September 02, 2023
We came to the VW Clear Lake just to evaluate our chance to get financing for a new VW, without real idea what kind of car we needed and if we needed VW or another model. Thanks to Indra we made a decision to get financing for a new VW, without real idea what kind of car we needed and if we needed VW or another model. Thanks to Indra we made a decision to buy a new VW Atlas and are very happy now. Indra is a great person and a real professional, as well as her colleagues Chris and Tom. More
by Ivan A
Employees Worked With
Indre Bag, Chris, Tom
August 21, 2023
This was an amazing experience we had on saturday with Britt. Took awhile since we had less than perfect credit. But we all stuck it out and i lrft in a new Jetta instead of a used Chevy. Happy Days Britt. Took awhile since we had less than perfect credit. But we all stuck it out and i lrft in a new Jetta instead of a used Chevy. Happy Days More
by anitabpeter
Employees Worked With
Britt Hoover, Nelson Santibanes
