Volkswagen Clear Lake

Great experience at this dealership. Buying a new 2012 VW Tiguan was hassle free. Sales/management personnel were friendly and knowledgeable. Would highly recommend this dealership to friends! VW Tiguan was hassle free. Sales/management personnel were friendly and knowledgeable. Would highly recommend this dealership to friends! More

My family and I received exceptional customer service at Clear Lake Volkswagen! When I say they went above and beyond that’s by far, speaking lightly. Not only did my dad purchase a vehicle, my brother, and Clear Lake Volkswagen! When I say they went above and beyond that’s by far, speaking lightly. Not only did my dad purchase a vehicle, my brother, and some friends of our family did as well. My other half and I have our first child on the way and I was really worried about the car I was in at the time (if it was reliable enough). I thought it was almost impossible to ever purchase a new vehicle, well They Made It Happen! Not only did they make it happen but all in the same day! You can bet I will be sending many more people their way! Clear Lake Volkswagen has me and my family as one of their life time customers! Ps We LOVE our New Volkswagen Jetta TDI’s!!! More

This is the ONLY dealership my wife and I will shop at. All of the staff have been exceptionally nice and have greeted us with open arms. Since this dealership opened in 2001, we have purchased 6 cars. The All of the staff have been exceptionally nice and have greeted us with open arms. Since this dealership opened in 2001, we have purchased 6 cars. They have always been able to find what we want, and even ordered one of them for us because we were very specific in what we wanted and they made sure we got exactly what we wanted. They don't beat around the bush and play the typical car sales games. So far we have purchased a 2002 GTI VR6, 2003 Jetta, 2004 GTI VR6, 2009 Tiguan 4Motion, 2012 Tiguan 4Motion, and a 2012 Golf R. We have never had a bad experience with sales, financing, or service. This dealership even hosts car shows throughout the year and that is great for the VW community. Tom Vetter, Scott Moore, and Alex De La Pena have become our friends over the years because of the way they have treated us as customers. Clear Lake VW has never let us down and I cannot say enough good things about them. More

This was the best dealer I have ever had any dealings with. There was no time lost in finding the car I wanted, getting the price I was happy with, and securing the financing available. I found the nor with. There was no time lost in finding the car I wanted, getting the price I was happy with, and securing the financing available. I found the normal time consuming tricks were not present, and the people were friendly like an old friend. I like the no hagle price they start with, showing they're willing to start working toward a happy medium for seller and buyer. The car was delivered quickly and serviced to look and feel like the new car it is. I am so happy with my Jetta, and to prove my comments are true, my son and daughter also bought a 2012 Jetta TDI. My son was the first and sold me and my daugther. Thanks to Scott and Keth for the pleasureable experience of buying a new VW. More

I have done business with Clear Lake VW for over 4 years now, I always see myself coming back to them because of their amazingly honest customer service and desire to meet my needs financially. You can w now, I always see myself coming back to them because of their amazingly honest customer service and desire to meet my needs financially. You can walk in and be greeted with a smile from Steve Dyer (salesman) every time I come in for service although he is a saleperson and Scott Moore was the manager at my time of service always made a point to say hello to me and make sure my needs were met. Clear Lake VW has always catered to the needs of my family and I. Also they are very supportive in the European Auto Community in Houston by hosting 2 auto shows a year for us and providing food, entertainment and a place for everyone to come together. So long as these guys keep providing excellent customer service and competitive prices, they have a customer for life. There's a reason these guys are continuously number one, they make you feel like family. More

This is not just a Dealership this has become a place of friends and are now considered Family by all of my family We are always referring everyone we come in contact with -that is looking for a new or u friends and are now considered Family by all of my family We are always referring everyone we come in contact with -that is looking for a new or used car. We do not go to any other dealership other than this one. Professional Staff, Always friendly. The areas and restrooms are always clean (this is a must anywhere you go) You feel so welcomed from the moment you step into the Dealership If I could nominated them for the VW of the USA, I certanly would. KEEP UP THE GREAT CARS AND AWESOME STAFF !!!! I love my CC AND almost forgot VW does so much for the community. More

The dealership was very helpful in finding my 2009 GMC truck. they were realy friendly and not pushy when it came to making a deal. It was a good experience and it did not take all day to come to an excel truck. they were realy friendly and not pushy when it came to making a deal. It was a good experience and it did not take all day to come to an excellent deal. More

I purchased a new 2012 Jetta TDI from this dealer. Everyone price-shops, and I appreciate Clear Lake Volkswagen's up-front internet pricing. I scheduled a test-drive appointment through Kevin Moore, a Everyone price-shops, and I appreciate Clear Lake Volkswagen's up-front internet pricing. I scheduled a test-drive appointment through Kevin Moore, after which I was allowed to drive the car for an overnight evaluation. There was no sense of rush, no pressure, and no silly sales hype...just a fair deal all around. The dealership itself is bright and cheerful, and even the receptionist greets everyone with a smile and a pleasant attitude. This dealer is a place where I feel comfortable doing business, and I will surely reccommend them to friends, family, and co-workers. More

I found a used car at this dealership on 6 different websites priced at $3991. I went to look at it to find the price on the windshield was $5991. I showed them the printouts and the salesman said the websites priced at $3991. I went to look at it to find the price on the windshield was $5991. I showed them the printouts and the salesman said they would have to honor the online price. The manager called me the next day and said the price online was a "typo" and they wouldn't honor that price, but he would knock $400 off the hight price. Typical bait and switch. Very rude and sarcastic when questioned about he price difference. DO NOT EVEN CONSIDER USING THESE CROOKS!! More

I purchased a USED VW New Beetle from ClearLake Volkswagon. After having it for a few weeks and getting into a horrible rainstorm- I was told that I had a car that had been WRECKED and had a bad a Volkswagon. After having it for a few weeks and getting into a horrible rainstorm- I was told that I had a car that had been WRECKED and had a bad axle. I immediately went to General Manager valerian Kuznetsov, who then had his service team look at the car and confirm I had $3000 worth of damage to the car. The new tires I had bought with my car had already worn down to steel showing. I was told by Mr Kuznetsov that I bought a car "as is" and I should of hired a mechanic to look the car over for me. He did confirm the car needed $3000 worth of damage and sent me on my way. Im now on my second set of tires in two months. I would never buy from this location. This is my second Volkswagon and I wouldnt even consider this location. Im in a beetle club and we are NOT sending our bugs to this location. Please DONT BUY HERE.... they dont back up the cars they sell. I was sold a damaged wrecked car. I have filed a formal complaint with the Texas Lemon Law Act- State of Texas. More