Volkswagen Clear Lake

This is the 2nd car that we have purchased from Clearlake Volkswagen. This last experience was as superb as the first purchase. Justin was a great help and was honest and open about getting us the best deal Volkswagen. This last experience was as superb as the first purchase. Justin was a great help and was honest and open about getting us the best deal possible. I also enjoyed the ease of the process from the purchasing to the financing. More

First contact via email, which was followed up by a very quick response from the internet sales team. Test drive and close of deal was done quickly. The whole staff not to mention Justin is sales motivated quick response from the internet sales team. Test drive and close of deal was done quickly. The whole staff not to mention Justin is sales motivated and you feel in good hands throughout the entire purchase. I can and will recommend this dealer and Justin to friends and colleagues. More

Justin was fantastic!His customer service and personality was the reason i chose a VW instead of a Jeep. I will recommend him to all of my friends. was the reason i chose a VW instead of a Jeep. I will recommend him to all of my friends. More

I went in looking for an older used car expecting to find one with a ton of miles on it as my husband and I weren't sure we would be able to afford much else. I was amazed with Justin and all of his patience one with a ton of miles on it as my husband and I weren't sure we would be able to afford much else. I was amazed with Justin and all of his patience as he addressed all of our concerns and found us a car that I was honestly amazed we could afford. He was very helpful and explained each step of the process and put us at ease with our purchase. They quickly had the car ready to drive off the lot for us and were quick to take care of a couple of minor paint issues the following week. We've had follow up calls to make sure we are enjoying our car and are completely satisfied. I am very happy with our overall experience and will be happily referring friends and family Justin's way. Thanks to everyone at the dealership for all of the care and attention to detail that is put into each position. Our experience was an extremely positive one! More

Was a great salesperson. I contacted him via email first and he replied promptly. Arrived at dealership and was test driving a car within 10 minutes. In and out of dealership in about an hour. and he replied promptly. Arrived at dealership and was test driving a car within 10 minutes. In and out of dealership in about an hour. More

I came here looking for a great deal for my girlfriend's 2012 Jetta S and my father's 2013 CC during their 0% financing deal. We were worried about the possible trade in deals for the cars we wanted to get 2012 Jetta S and my father's 2013 CC during their 0% financing deal. We were worried about the possible trade in deals for the cars we wanted to get rid of, however they went above and beyond our dreams and were able to get us into the cars we wanted without wasting anyone's time. Rejean is a great guy to deal with and I will forever recommend him as a no bs salesperson to deal with. More

Clear lake vw is awesome! Steve and Scott over there are some of the greatest guys. They helped me find the exact Routan I wanted and even went to Fort Worth to get. The prices I've gotten from them have be some of the greatest guys. They helped me find the exact Routan I wanted and even went to Fort Worth to get. The prices I've gotten from them have been the lowest compared to all the vw dealers I've talked to. They are courteous and professional and I recommend to anyone who wants a truly enjoyable car buying experience. More

These guys made everything easy and stress free. I was in and out in no time. The Internet sales team had me set up before I arrived and were very friendly and low pressure. I'll be buying many more from Cle and out in no time. The Internet sales team had me set up before I arrived and were very friendly and low pressure. I'll be buying many more from Clearlake VW and referring everyone I know. Thanks More

Here is a direct quote from CarBuyingTips.com, “Any place charging MSRP doesn't deserve your money.” Houston has a competitive market and there are dealers who want your business and will add value to the pu charging MSRP doesn't deserve your money.” Houston has a competitive market and there are dealers who want your business and will add value to the purchase of your new car. Momentum VW of Clear Lake will convince you to spend so much money, telling you they have the best deal, they are the largest, blah, blah, blah and if you decide to purchase from them, just know the only thing taken for a ride will be your wallet. Momentum VW of Clear Lake will tell you they are a “no haggle” dealership which to you the buyer "No Haggle" to them means "No Bargain" to you. Ask them to add value to your purchase and make it more than just buying a car from them, and you will be laughed at - literally. This dealership is merely a VW “Vending Machine” with no value added to your purchase. We ordered a new car from this dealership, prior to any pricing being released by the manufacturer. We were told upon ordering the car that they would work with us on pricing, once the car arrived, just the same as if the car was on their lot. However, once the car was delivered, Momentum VW of Clear Lake told us there was no way they would take less than the MSRP and that they could sell it to the next person that walked in the door – full MSRP. Momentum VW of Clear Lake didn’t want our business; they just wanted to bank their inflated profit. I loved it when they challenged us to shop around using the old “they are the biggest, best, having more buying power” and that with these cars just now being built, we would not find the one like what we ordered. So it took merely 4 hours shopping around to find a dealership that not only had the exact car we wanted but also valued and wanted our business. Upon returning to Momentum VW of Clear Lake to get our “deposit” back (since we ordered the car) with another dealership’s offer, only then did they decide to want our business. Momentum VW of Clear Lake goal is to wear customers down, until eventually they give up and give in. Lesson for Clear Lake VW: don’t treat your customers as opponents to be beat. If you do, they’ll eventually think of you that way, too, and eventually move on to someone who’ll work with them instead of against them. During negotiations, they'll pull every trick in the book as part of their negotiations, even trying to use more than one salesperson on you (hence why I have mentioned all three unprofessional associates in this review). They also lie about factory holdback. Momentum VW of Clear Lake dealers rely on the ignorance of shoppers to scam them. Few people know that holdback is a check equal to 2-3% MSRP, paid to the dealer by the factory once the vehicle has been sold. More

Bought a certified per owned Vw from them and the vehicle wasn't what it should have been. They offered to take care of everything on my list so I wen't there on my day off. After a 2 hour drive to get there wasn't what it should have been. They offered to take care of everything on my list so I wen't there on my day off. After a 2 hour drive to get there and 5 hour waiting after handing the vehicle over they got nothing done and told me I needed to come back a different day. I talked to the general manager there about what happened...he said to give him a few minutes. After that they offered me a loaner car and a full tank of gas when I bring my vehicle back in a few days later. So I dropped of my vehicle the following Tuesday and left it there for a full 7 or 8 days. When I got it back they only fixed 2 things on my list. At this point I was tired of dealing with them so I just took my vehicle left. Fast forward 2 weeks; the other day I parked in the parking garage at work when one of my lug bolts fell off. Luckily a co-worker saw it fall off and told me about it. I found 4 more loose lug bolts across all wheels. The only place that had the wheels off was Vw of clear lake. Beware of them - I can not recommend! More