Volkswagen Clear Lake

These guys made everything easy and stress free. I was in and out in no time. The Internet sales team had me set up before I arrived and were very friendly and low pressure. I'll be buying many more from Cle and out in no time. The Internet sales team had me set up before I arrived and were very friendly and low pressure. I'll be buying many more from Clearlake VW and referring everyone I know. Thanks More

Here is a direct quote from CarBuyingTips.com, “Any place charging MSRP doesn't deserve your money.” Houston has a competitive market and there are dealers who want your business and will add value to the pu charging MSRP doesn't deserve your money.” Houston has a competitive market and there are dealers who want your business and will add value to the purchase of your new car. Momentum VW of Clear Lake will convince you to spend so much money, telling you they have the best deal, they are the largest, blah, blah, blah and if you decide to purchase from them, just know the only thing taken for a ride will be your wallet. Momentum VW of Clear Lake will tell you they are a “no haggle” dealership which to you the buyer "No Haggle" to them means "No Bargain" to you. Ask them to add value to your purchase and make it more than just buying a car from them, and you will be laughed at - literally. This dealership is merely a VW “Vending Machine” with no value added to your purchase. We ordered a new car from this dealership, prior to any pricing being released by the manufacturer. We were told upon ordering the car that they would work with us on pricing, once the car arrived, just the same as if the car was on their lot. However, once the car was delivered, Momentum VW of Clear Lake told us there was no way they would take less than the MSRP and that they could sell it to the next person that walked in the door – full MSRP. Momentum VW of Clear Lake didn’t want our business; they just wanted to bank their inflated profit. I loved it when they challenged us to shop around using the old “they are the biggest, best, having more buying power” and that with these cars just now being built, we would not find the one like what we ordered. So it took merely 4 hours shopping around to find a dealership that not only had the exact car we wanted but also valued and wanted our business. Upon returning to Momentum VW of Clear Lake to get our “deposit” back (since we ordered the car) with another dealership’s offer, only then did they decide to want our business. Momentum VW of Clear Lake goal is to wear customers down, until eventually they give up and give in. Lesson for Clear Lake VW: don’t treat your customers as opponents to be beat. If you do, they’ll eventually think of you that way, too, and eventually move on to someone who’ll work with them instead of against them. During negotiations, they'll pull every trick in the book as part of their negotiations, even trying to use more than one salesperson on you (hence why I have mentioned all three unprofessional associates in this review). They also lie about factory holdback. Momentum VW of Clear Lake dealers rely on the ignorance of shoppers to scam them. Few people know that holdback is a check equal to 2-3% MSRP, paid to the dealer by the factory once the vehicle has been sold. More

Bought a certified per owned Vw from them and the vehicle wasn't what it should have been. They offered to take care of everything on my list so I wen't there on my day off. After a 2 hour drive to get there wasn't what it should have been. They offered to take care of everything on my list so I wen't there on my day off. After a 2 hour drive to get there and 5 hour waiting after handing the vehicle over they got nothing done and told me I needed to come back a different day. I talked to the general manager there about what happened...he said to give him a few minutes. After that they offered me a loaner car and a full tank of gas when I bring my vehicle back in a few days later. So I dropped of my vehicle the following Tuesday and left it there for a full 7 or 8 days. When I got it back they only fixed 2 things on my list. At this point I was tired of dealing with them so I just took my vehicle left. Fast forward 2 weeks; the other day I parked in the parking garage at work when one of my lug bolts fell off. Luckily a co-worker saw it fall off and told me about it. I found 4 more loose lug bolts across all wheels. The only place that had the wheels off was Vw of clear lake. Beware of them - I can not recommend! More

Great experience at this dealership. Buying a new 2012 VW Tiguan was hassle free. Sales/management personnel were friendly and knowledgeable. Would highly recommend this dealership to friends! VW Tiguan was hassle free. Sales/management personnel were friendly and knowledgeable. Would highly recommend this dealership to friends! More

My family and I received exceptional customer service at Clear Lake Volkswagen! When I say they went above and beyond that’s by far, speaking lightly. Not only did my dad purchase a vehicle, my brother, and Clear Lake Volkswagen! When I say they went above and beyond that’s by far, speaking lightly. Not only did my dad purchase a vehicle, my brother, and some friends of our family did as well. My other half and I have our first child on the way and I was really worried about the car I was in at the time (if it was reliable enough). I thought it was almost impossible to ever purchase a new vehicle, well They Made It Happen! Not only did they make it happen but all in the same day! You can bet I will be sending many more people their way! Clear Lake Volkswagen has me and my family as one of their life time customers! Ps We LOVE our New Volkswagen Jetta TDI’s!!! More

This is the ONLY dealership my wife and I will shop at. All of the staff have been exceptionally nice and have greeted us with open arms. Since this dealership opened in 2001, we have purchased 6 cars. The All of the staff have been exceptionally nice and have greeted us with open arms. Since this dealership opened in 2001, we have purchased 6 cars. They have always been able to find what we want, and even ordered one of them for us because we were very specific in what we wanted and they made sure we got exactly what we wanted. They don't beat around the bush and play the typical car sales games. So far we have purchased a 2002 GTI VR6, 2003 Jetta, 2004 GTI VR6, 2009 Tiguan 4Motion, 2012 Tiguan 4Motion, and a 2012 Golf R. We have never had a bad experience with sales, financing, or service. This dealership even hosts car shows throughout the year and that is great for the VW community. Tom Vetter, Scott Moore, and Alex De La Pena have become our friends over the years because of the way they have treated us as customers. Clear Lake VW has never let us down and I cannot say enough good things about them. More

This was the best dealer I have ever had any dealings with. There was no time lost in finding the car I wanted, getting the price I was happy with, and securing the financing available. I found the nor with. There was no time lost in finding the car I wanted, getting the price I was happy with, and securing the financing available. I found the normal time consuming tricks were not present, and the people were friendly like an old friend. I like the no hagle price they start with, showing they're willing to start working toward a happy medium for seller and buyer. The car was delivered quickly and serviced to look and feel like the new car it is. I am so happy with my Jetta, and to prove my comments are true, my son and daughter also bought a 2012 Jetta TDI. My son was the first and sold me and my daugther. Thanks to Scott and Keth for the pleasureable experience of buying a new VW. More

I have done business with Clear Lake VW for over 4 years now, I always see myself coming back to them because of their amazingly honest customer service and desire to meet my needs financially. You can w now, I always see myself coming back to them because of their amazingly honest customer service and desire to meet my needs financially. You can walk in and be greeted with a smile from Steve Dyer (salesman) every time I come in for service although he is a saleperson and Scott Moore was the manager at my time of service always made a point to say hello to me and make sure my needs were met. Clear Lake VW has always catered to the needs of my family and I. Also they are very supportive in the European Auto Community in Houston by hosting 2 auto shows a year for us and providing food, entertainment and a place for everyone to come together. So long as these guys keep providing excellent customer service and competitive prices, they have a customer for life. There's a reason these guys are continuously number one, they make you feel like family. More

This is not just a Dealership this has become a place of friends and are now considered Family by all of my family We are always referring everyone we come in contact with -that is looking for a new or u friends and are now considered Family by all of my family We are always referring everyone we come in contact with -that is looking for a new or used car. We do not go to any other dealership other than this one. Professional Staff, Always friendly. The areas and restrooms are always clean (this is a must anywhere you go) You feel so welcomed from the moment you step into the Dealership If I could nominated them for the VW of the USA, I certanly would. KEEP UP THE GREAT CARS AND AWESOME STAFF !!!! I love my CC AND almost forgot VW does so much for the community. More

The dealership was very helpful in finding my 2009 GMC truck. they were realy friendly and not pushy when it came to making a deal. It was a good experience and it did not take all day to come to an excel truck. they were realy friendly and not pushy when it came to making a deal. It was a good experience and it did not take all day to come to an excellent deal. More